Butlers & Household Managers: 21st Century Professionals

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Summary: Butlers & Household Managers, 21st Century Professionals
Review: "I read 'Butlers' cover to cover. Great! It captures the essence of good butling-competency and discretion."

Rating:
Summary: Butlers & Household Managers, 21st Century Professionals
Review: I've read your book cover to cover and not only enjoyed it but also learned many new things." Vice President/Secretary, International Association of Household Professionals

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Summary: Simply The Best!
Review: If you are involved in the world of private service, I highly recommend this book as a "must have." Mr. Ferry has gone to great lengths to get it right and the results are contained within the pages of this book.
Mr. Ferry presents us with a history of Butling (and other private service household positions,) and weaves a rich tapestry of service standards, duties, do's and don'ts, professional expectations and numerous other pieces of valuable advice throughout the book.
If you do not have this wonderful resource in your collection my advice is to get it and use it.
"The British Butler"
North Carolina, USA

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Summary: Butlers & Household Managers, 21st Century Professionals
Review: Six weeks ago I purchased your writings of Butlers and Household Managers, which I hasten to add is outstanding!!! It is to the point, pays attention to the details of everyday operations and the manner and style in which to deliver private service. It has proven to be a most excellent guide/reference that assists and refreshes me as needed. Your checklists are a valuable resource that can be edited or embellished to suit the circumstances. Thank you for sharing your expertise. This book is worth its weight in gold!