Outsourcing to India

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Summary: Outsourcing to India
Review: "Outsourcing to India" is perfect for all people from the west planning on doing business in India. The broad coverage of the book ensures you learn about the softer and more subtle issues of offshoring such as culture and relationship management. I enjoyed the numerous references to companies who have started outsourcing to India and their mixed experiences. This and other books written on the subject are evidence of an emerging industry which is redefining the way companies are delivering IT enabled services. I look forward to reading his next book..

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Summary: Outsourcing to India
Review: A well written and easily digestible book that I would recommend to anyone interested in this field.

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Summary: What about social justice?
Review: Anyone who thinks this book is good needs to put down their copy of "Atlas Shrugged" and dust off their Bible, especially the Book of James. God repeatedly condemns those who exploit the poor for greedy gain, so watch out! One moment you'll be on the golf course about to swing, then when the heart attack brought on by too many "power lunches" hits you'll be staring into the eyes of a vengeful God. The misery that you have caused others by destroying their jobs, homes and communities will be visited back on you a thousand fold. What good will all your money do you on that day?

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Summary: Outsourcing to India
Review: I have read other books on this subject which are boring and content-free. This book is very readable and gives an excellent insight into where and how to take your BPO project, the issues you are likely to encounter, and into building the relationships to make an outsource project work.

There is something for everyone involved in outsourcing in this book.

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Summary: Essential read for companies planning outsourcing
Review: Not many books have been written on this subject yet, although it is becoming ever more important to companies in the West seeking to outsource work to cut costs and improve flexibility.

This book helped me enormously to understand the challenges and problems I was likely to encounter. I would recommend it to anyone who is starting to look at India.

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Summary: You get what you pay for
Review: Sad but true. I read this book when we were first considering outsourcing. It sounded like a dream come true - cheap, compliant labor at bargain rates. So we jumped in, outsourcing our IT dept. and even some of our legal services.

Now we're facing half a dozen lawsuits. It seems that Indian paralegals don't understand the concept of client confidentiality. They misused some of our client's information and now we're paying the price.

If we can stay in business till '05 I plan to move everything back to Florida. Maybe I can sue the author for the lousy advice his book gives.