Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference

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Summary: Hardwiring Excellence
Review: I worked in one of the hospitals mentioned in Quint's book. His pillar principles work. They don't have to apply to just healthcare. Any service industry can benefit tremendously from the Studer philosophy!

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Summary: A "How-To" for Excellence
Review: Quint has an amazing way of always connecting, always reducing the complexity and showing the way to simplicity in the pursuit of excellence.
His advice and coaching tips are real-world and real-time and shouldn't be thought of as exclusive to healthcare. It would be difficult to make it to the end without identifying one or two leadership-enhancing behaviors....ready to be put to use tomorrow.
Having attended his speaking engagements, I can share that "Hardwiring Excellence" is like an extended conversation with Quint.

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Summary: The definitive textbook on excellence
Review: Quint Studer has been making a difference in healthcare for years. His nine principles have been proven successful many times over in organizations large and small throughout the nation. Hardwiring Excellence is a primer of how the nine principles can help an organization achieve excellence. It is a step by step guide that provides an entertaining combination of wonderful stories and practical information that works. You will read and re-read this book many times over, and it will take you on a journey to achieve excellence that you never thought possible.

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Summary: A "How-To" for Excellence
Review: The book is a common sense approach to operational excellence which health care workers of all levels will appreciate. It crosses all disciplines, education levels and training.

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Summary: Turning Passion into Performance
Review: This book has something for everyone - those just starting to create their culture of excellence AND those who are already quite good and looking for the "tweaks" to be even better. Personal stories make it easy-to-read and show how hardwiring a few specific actions can turn passion into performance.

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Summary: Turning Passion into Performance
Review: This book has something for everyone - those just starting to create their culture of excellence AND those who are already quite good and looking for the "tweaks" to be even better. Personal stories make it easy-to-read and show how hardwiring a few specific actions can turn passion into performance.

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Summary: Hardwiring Excellence: Purpose, Worthwhile Work, Making a Di
Review: This is a brilliant practical guide on how to build the structures within an organization to exceed the expectations of the customer and employees. Easy, enjoyable reading that will spark a desire to hardwire a culture of service excellence. A must have handbook for all leaders.

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Summary: Changing Healthcare
Review: While applicable to most environments, Hardwiring Excellence gives specific tips for healthcare providers on creating a culture of operational excellence. If each reader implements three recommendations from the book, they will improve their chances of retaining their excellent employees.