The Emotionally Intelligent Manager : How to Develop and Use the Four Key Emotional Skills of Leadership

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Summary: The Emotionally Intelligent Manager
Review: This book is based on the four ability model of Emotional Intelligence first developed by Mayer & Salovey in 1990. It contains practical ways to discern those who are skillful at identifying emotions, using emotions in thought processes, understanding emotions and managing emotions. These authors also share their expertise in helping managers enhance these abilities in everday work life as a leader. I especially enjoyed Chapter 14 and the six core challenges of management and how EI can assist managers in overcoming these challenges using the emotional blueprint espoused by these authors. It is a must read for anyone interested in becoming an effective leader!