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General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits

General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits

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Product Info Reviews

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Rating: 5 stars
Summary: Real-Life Success Stories are Through-Out the Book
Review: The six sigma benefits are process management, improvement, and measurement implemented daily. Top company leaders recognize the six sigma is synonymous with constant reinvention of their business and gain success through sustained customer satisfication both internally and externally. Six Sigma business are held the highest standards of 3.4 defects per million opportunities. The belief that tool usage used for measuring results should be easy and simple. The silo-breaking effort produces strong communication and collaboration throughout the company. Core competence is improved as the company makes a strong commitment to learning and training as the standard. The six sigma way involves increase expense for training, resource, and employee time allocation; but numerous case studies suggest the end result is increase productivity. Increased productivity can apply effectively to both service and manufacturing businesses.

What is six sigma? 1. A focus on the customer 2. Fact based management style 3. Process focus and improvement 4. Proactive management 5. Boundaryless Collaboration 6. The drive for perfection but tolerance of failure 7. 3.4 defects per million opportunities performance standard.

What is the improvement Cycle? DMAIC (define,measure, analyze, improve, and control) 1. Identify the problem and define requirements 2. Redefine the problem and measure key steps 3. Analyze the root causes of the problem 4. Develop improvement ideas to remove root causes and create standards of performance measurement. 5. Establish control measures to maintain performance and correct problems as needed.

How does a company determine whether six sigma is right for them? The authors expand that six sigma is a company cultural change. Case studies indicate the change can be profitable but requires tremendous commitment, resources, and time to implement effectively. The authors assess readiness with three questions: 1. Is change a critical business need now 2. Can the company come up with a strong rationale for applying six sigma to their business 3. Will the existing improving systems be capable of achieving the change needed. A deeper understanding of what six sigma can do for the organization is requested. Scope analysis answers the question of what is feasible in terms of resources, attention, and acceptance. A timeframe analysis answers the question of how long will management be willing to wait for results.

Where to go from here. 1. Develop a strong rationale supporting six sigma methodology in your organization 2. Management plans and actively participates in implementation 3. Create a vision and market plan 4. Become a power advocate of the process improvement cycle 5. Set clear objectives 6. Hold yourself and others accountable 7. Demand solid measurements of progress and results 8. Communicate results and setbacks to the organization. 9. Organize roles (black belts, green belts, and master black belts) 10. Select the project with the biggest impact on the organization.

In short, The six sigma way is a big improvement over Total Quality Managment. It signifies a much higher standard of quality and connects management closer to the improvement effort. A ranking structure of black belts and master black belts brings the best expertise to facilitate improvement in the project. Accountablity and communication increase learning, cooperation, and leverage creativity and focus, in the problem solving stages. Because management is actively participating training, resources, and individual talent is effectively configured. The focus on the customer helps identify how to bring value and increase competitiveness.

Rating: 5 stars
Summary: Real-Life Success Stories are Through-Out the Book
Review: The six sigma benefits are process management, improvement, and measurement implemented daily. Top company leaders recognize the six sigma is synonymous with constant reinvention of their business and gain success through sustained customer satisfication both internally and externally. Six Sigma business are held the highest standards of 3.4 defects per million opportunities. The belief that tool usage used for measuring results should be easy and simple. The silo-breaking effort produces strong communication and collaboration throughout the company. Core competence is improved as the company makes a strong commitment to learning and training as the standard. The six sigma way involves increase expense for training, resource, and employee time allocation; but numerous case studies suggest the end result is increase productivity. Increased productivity can apply effectively to both service and manufacturing businesses.

What is six sigma? 1. A focus on the customer 2. Fact based management style 3. Process focus and improvement 4. Proactive management 5. Boundaryless Collaboration 6. The drive for perfection but tolerance of failure 7. 3.4 defects per million opportunities performance standard.

What is the improvement Cycle? DMAIC (define,measure, analyze, improve, and control) 1. Identify the problem and define requirements 2. Redefine the problem and measure key steps 3. Analyze the root causes of the problem 4. Develop improvement ideas to remove root causes and create standards of performance measurement. 5. Establish control measures to maintain performance and correct problems as needed.

How does a company determine whether six sigma is right for them? The authors expand that six sigma is a company cultural change. Case studies indicate the change can be profitable but requires tremendous commitment, resources, and time to implement effectively. The authors assess readiness with three questions: 1. Is change a critical business need now 2. Can the company come up with a strong rationale for applying six sigma to their business 3. Will the existing improving systems be capable of achieving the change needed. A deeper understanding of what six sigma can do for the organization is requested. Scope analysis answers the question of what is feasible in terms of resources, attention, and acceptance. A timeframe analysis answers the question of how long will management be willing to wait for results.

Where to go from here. 1. Develop a strong rationale supporting six sigma methodology in your organization 2. Management plans and actively participates in implementation 3. Create a vision and market plan 4. Become a power advocate of the process improvement cycle 5. Set clear objectives 6. Hold yourself and others accountable 7. Demand solid measurements of progress and results 8. Communicate results and setbacks to the organization. 9. Organize roles (black belts, green belts, and master black belts) 10. Select the project with the biggest impact on the organization.

In short, The six sigma way is a big improvement over Total Quality Managment. It signifies a much higher standard of quality and connects management closer to the improvement effort. A ranking structure of black belts and master black belts brings the best expertise to facilitate improvement in the project. Accountablity and communication increase learning, cooperation, and leverage creativity and focus, in the problem solving stages. Because management is actively participating training, resources, and individual talent is effectively configured. The focus on the customer helps identify how to bring value and increase competitiveness.

Rating: 5 stars
Summary: The Six Sigma Revolution - The Best In Tactical Excellence!
Review: The Six Sigma Revolution by Mr. George Eckes is an excellent road map to corporate tactical excellence.

The book leads us to a clear understanding of exactly how to implement the mission of Six Sigma: a scientific method of strategic business management by fact and data to promulgate Excellence in corporate performance and corporate culture through continuous planned quality improvements in business process management.

The Six Sigma Revolution is the best book that offers a complete process to achieve the key tactical component of Six Sigma: process management excellence!

Making Six Sigma Last, another book by the author, successfully teaches us the way to achieve the cultural component of Six Sigma: corporate cultural excellence.

The Six Sigma Revolution is an outstanding work that is enjoyable and very enlightening. It is an important contribution to Six Sigma practice that's very easy to read, comprehend, and implement.

The Six Sigma Revolution is perfect for corporate executives, managers, employees, consultants, quality practitioners, teachers and students of best business practice.

Thank you George, for the outstanding inspiration of The Six Sigma Revolution.

Regards,
Marc St.James
November 24, 2001

Rating: 5 stars
Summary: The Bible of The Revolution
Review: This book is an excellent resource for two audiences:
1. Executives running service oriented organizations who are considering implementing Six Sigma.
2. New or experienced Six Sigma Black Belts who are working in a service industry.
The book leads you through a realistic case study on how to apply Six Sigma to the hotel industry. It presents the key tools of the Six Sigma mehtodology using very easy-to-understand and easy-to-apply examples. In addition to the content, Mr. Eckes presents the information is plain business language. This book is a must for the library of the serious Six Sigma practitioner!

Rating: 5 stars
Summary: Powerful and Understandable
Review: This book was not only helpful in understanding what Six Sigma is, but how to practically implement the initiative. George Eckes takes what could be a cumbersome and difficult concept of quality improvement and makes it understandable and down right exciting. The "Six Sigma Revolution" is certainly a must read for anyone who desires to improve the efficiency and effectiveness of their organization.

Rating: 5 stars
Summary: A Very "User-Friendly" Six-Sigma Book
Review: This is an excellent book for people who wanted to implement the technical aspect and the culture of Six-Sigma. I've read the book for a month and really made me "Easily Understand" how to put the concept into practice. I am a member of our Company's Operations Improvement Team and with this, applying the concept of Six-Sigma will definitely further enhance my "Creative Thinking" in problem solving, solution formulation, implementation & control which will contribute in achieving Quality Finished Goods, Cost Effectiveness & On-time Delivery.

Rating: 5 stars
Summary: A Very "User-Friendly" Six-Sigma Book
Review: This is an excellent book for people who wanted to implement the technical aspect and the culture of Six-Sigma. I've read the book for a month and really made me "Easily Understand" how to put the concept into practice. I am a member of our Company's Operations Improvement Team and with this, applying the concept of Six-Sigma will definitely further enhance my "Creative Thinking" in problem solving, solution formulation, implementation & control which will contribute in achieving Quality Finished Goods, Cost Effectiveness & On-time Delivery.


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