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Summary: Boundaryless Organization Fieldbook Review
Review: The fieldbook is written in a very user friendly way. It provides information that can be used in various ways - presentation slides, workshops, surveys and inteviews. Each tool is explained in great detail - how to use it and the intended purpose. I borrowed a copy from our corporate libary and liked it so much I will order my own personal copy!
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Summary: Most Boundaries Are Self-Imposed
Review: The title is a misnomer: Although the authors do indeed suggest how to "break through the chains of organizational structure", they provide an enlightening explanation of four different types of boundaries (vertical, horizontal, external, and geographic) which give definition to any organization. They do not advocate the total elimination of these boundaries (which is impossible, anyway); rather, they suggest how to rearrange them so that an organization can thrive. For the authors, there is what they call "A New World Order":"In living organisms, membranes exist to give the organization shape and definition. They have sufficient structural strengthto prevent the organism from dissolving into an amorphous mess....Like a living organism, the boundaryless organization also evolves and grows, and the placement of boundaries may shift....Because the boundaryless organization is a living continuum, not a fixed state, the ongoing management challenge is to find the right balance of boundaryless behavior, to determine how permeableto make boundaries, and where to place them." This brief excerpt from the first chapter correctly suggests the purpose of this remarkable book: To explain HOW to meet that challenge. The material is presented within four parts plus a conclusion. The first explains how to achieve "free movement up and down" by crossing vertical boundaries; the second explains how to achieve "free movement side to side" by crossing horizontal boundaries; the third explains how to achieve "free movement along the value chain" by crossing external boundaries; and in the fourth part, they explain how to achieve "free global movement" by crossing geographic boundaries." Then in the Conclusion, the authors discuss "Making It Happen: Leading Toward the Boundaryless Organization." The authors also include a series of six questionnaires. By completing each in sequence, the reader is able to determine (a) where her or his organization is now located relative to "the boundaryless paradigm", and (b), what is needed to eliminate the "gap" between where it is now and where it should be. Those who share my high regard for this book are urged to read The Boundaryless Organization Field Guide. It contains a wealth of hands-on set of diagnostic instruments, exercises, and tools as well as a disk with presentation slides in Powerpoint format.
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