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Summary: It doesn't take much to stand out
Review: Ever had a waiter ask, "Somethin' to drink?" while you look at your menu? How about a hotel clerk that says "Help you" like a question or a secretary who says "may I ask what this is in reference to?" when you try to call someone? The fact is, we hear so many monotone responses so often that "excuse me" "nice to meet you" and "have a nice day" seem to have no meaning at all. But then there's Fred, the guy who looks you in the eye, goes the extra mile, and adds a personal touch to the service he provides you. In today's ever-so-competitive markets, you'd think the personal touch approach would be second nature. The thing is, it's not, and this probably won't change. Sanborn isn't trying to teach clever people a shortcut--he's simply trying to remind us that genuine effort and a personal approach will never go out of style.
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Summary: The Fred Factor
Review: Everyone needs a Fred! Mark Sanborn's book The Fred Factor is simple in concept but profound in application. Instead of trying to define or categorize new ways that people can try to positively effect those around them, Mark Sanborn uses a real-life example of a person he met who showed him the real meaning of "going the extra mile". Mark's book simply outlines ways each of us can greatly improve the relationships and personal environment around us by doing little things rather then attempting a personality make-over on ourselves or others. Also, this book is very easy to use in a work place. Once you let your managers and employees loose with the power of Fred, watch out because things will start to happen, good things!
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Summary: The Fred Factor changed my outlook at work.
Review: For anyone who is seeking for self improvement or leading others in self improvement, the Fred Factor shares powerful ideas for accomplishing this. The book is short and very easy to read. Each page contains something of value. After reading this book my outlook changed at work and life in general. Further, it has helped me lead others at work in a much more effective way. Way to go Fred!!!
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Summary: Fred Factor hits the spot!
Review: I just finished reading "The Fred Factor" after returning from a wonderful conference where Mark Sanborn delivered an amazing speech! He truly does deserve to be in the top 20 best speakers in the country!
I have found that this easy to read book (finished it on the one and a half hour flight home)explains in a simple yet challenging way how to really find purpose and meaning in what you do (no matter what your profession or job), and to live above and beyond that which is expected or required. If only there were more "Freds" in the world! I am thankful that I am married to a real Fred! (Yes, his real name is Fred and his character epitomises this great book!) Be inspired and motivated to enjoy life the "Fred" way! Get this book..you won't regret it!
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Summary: Find your passion!
Review: I just finished reading The Fred Factor on my way home from a business trip. It took less than 2 hours to read and they were 2 hours well spent. Mark Sanborn does a great job in using the example of Fred to help visualize what it looks like when someone in a very ordinary job takes an extrordinary view of their job. Fred is just a regular person and that's what makes this book so appealing. I don't have to be a super-performer to find my passion in what I do. We all see examples of poor service every day. I train thousands of people each year, many of whom are going through "rustout" instead of burnout. I plan to include this book in some of my workshops. This book has really inspired me to be a Fred to my customers!
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Summary: "God works all things for good--even our daily jobs!!"
Review: If ever there were a 'feel good' book, that is, one that you're just glad you had the chance to pick up and read, this is it!Sanborn teaches us to appreciate what we miss in the ordinary course of a working day--the little things-that mean much to others-and even more to God. Just as we take for granted the beauty of a flower, and yet fail to see the intricacies of the tiny elements that make it special-so too, we fail to appreciate the many ramifications of what we are-and what we do-in the service of God. This book teaches us to look at life from God's perspective--not ours. It reminds me of another wonderful book "WITH JOSPEPH IN THE UNIVERSITY OF ADVERSITY" which in a similar way helps us to see that God is working all things for good in the lives of His children. The adversities, the mundane job we think we have--all things. RECOMMENDED
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Summary: A 'Freducation' you can't receive elsewhere
Review: If you have people working for you that are afraid to go the extra mile, Fred can show them how the ordinary can make them extraordinary. I highly recommend this book.
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Summary: GREAT BOOK!!
Review: It is easy to read and gives great examples on how small things make the difference. It helped me improve my customer service skills, leadership skills, and start becoming a Fred.
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Summary: The Fred Factor
Review: This book is for everyone! Employees, Employers, Entrepreneurs, Everyday people, you name it. Everyone is talking about this book. I keep hearing stories of companies that are buying a copy for all of their employees. So I had to get a copy too. I am buying copies for all my friends and family for Christmas presents. If you only purchase one book this year, make this the one. There is so much contained in this easy to read book that all come away with inspiration. I am proud to be a "Fred".
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Summary: Inspires the ordinary employee
Review: This book mixes both an inspiring story of an "ordinary" mail carrier (Fred) with four key principles every employee needs to hear. I've been in Mark's audiences (where he tells about Fred) and have seen the reaction of "ordinary" employees to his message: They become motivated--and walk out with a few "to do's" to change the way they do their job. The book provides "the next best thing" to the speech. It's simple reading, with a straight-forward message that's applicable to anyone who wants to be a star performer on the job."
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