The Courageous Follower: Standing Up to and for Our Leaders

Rating:
Summary: The Fine Balancing Act of the Courageous Follower
Review: In The Courageous Follower, Chaleff focuses on the relationship existing between the formal leadership of an organization and the followers, all the people who ultimately report to the leadership team directly or indirectly. Chaleff also examines the interaction among followers within the leadership team in their relationship with the ultimate leader of the organization (pg. 14, 32).

Like Peter Drucker in The Essential Drucker, Ira Chaleff acknowledges right away that leadership may be informal and distributed throughout an organization (pg. 14). Knowledge workers, who are considered partners rather than employees, can only be helped. The close supervision of knowledge workers is often illusory because of their unique expertise.

Chaleff is conscious of the potential negative baggage associated with the word follower by making clear that a follower is not the same as a subordinate (pg. 15). Chaleff recognizes that being a courageous follower can be a risky proposition. Contingency plans are in any circumstances a necessity, whether the follower is courageous or not, in a fast-changing global economy (pg. 20-21, 163-165). However, a respectful individual who is not afraid to speak and act on the truth, despite the inequities in the relationship between employee and employer, is a force to be reckoned with (pg. 20, 25).

Not everybody is called upon to become and remain a courageous follower. Chaleff divides followers into four profiles that he calls respectively, implementer, resource, individualist and partner. Only the partner, who sooner rather than later dares to challenge on a regular basis the orthodoxy of the leadership team in a constructive, non-confrontational mode, can be counted on as a courageous follower (pg. 40-43, 51, 66, 103-104, 147-148). Readers cannot conclude from this assessment that the contribution of the remaining profiles should be downplayed. However, working closely with an existing or new leader open to the feedback from courageous followers is on its own an excellent growth opportunity (pg. 45, 217-218). Chaleff reminds his audience that well-balanced professionals should take ownership of their career and look for growth opportunities both inside and outside their organization (pg. 45, 47-48).

Reasonably, Chaleff recommends that the follower take an incremental, step-by-step approach to becoming a courageous follower (pg. 22). There is no silver bullet for developing the profile of a courageous follower. Credibility must be earned during the process. As Chaleff states, service is an art and art is developed through commitment and discipline (pg. 85, 150-152).

Passion for the job, initiative, buy-in, loyalty, trust, open mind and communication skills are some of the key ingredients in the establishment and development of a relationship based on courage (pg. 29, 48-50, 53, 62-63, 74, 84, 157). These ingredients take on an even greater importance when a conflict arises between different leaders. Often, these adversaries put pressure on their respective constituencies to build a strong alliance against the "enemy (pg. 81-82)."

Courage cannot lead to disobedience unless special circumstances such as the preservation of life and the respect of the law are deemed important enough to supersede the human tendency to follow orders (pg. 101-103, 170-171, 178-181, 183-185). Leaving the organization will sometimes be the only option left to the courageous follower to maintain his/her integrity after having exhausted other options (pg. 155-187). However, courage does not need to be absolute. The courageous follower could decide to stay after trying in vain to convince the leadership team or leader about the perceived right course to follow (pg. 185-187).

Courageous following is a two-way street. A great leader is not afraid to develop courageous followers because of his/her sense of self-worth (pg. 29, 50, 106-116, 125-128, 189-212). Similarly, the courageous follower is willing and able to directly or indirectly comfort and confront the leader, at the right time and at the right place (pg. 61-62, 97-98). The courageous follower should not abuse his/her access to the leader. Otherwise, access will diminish over time (pg. 64). Developing this talent pool can be critical to the success and/or survival or an organization because of the dangers of groupthink, self-censorship and lack of concern for legal niceties (pg. 99-101, 122, 130-131, 189-193). Unfortunately, a common response is to devalue the individuals taking the stand with potentially disastrous consequences as the recent wave of corporate scandals convincingly demonstrates (pg. 215-217).

Courageous followers, conscious of the importance of buy-in, are flexible enough to see their ideas tested on a small scale with good measurements before a full-blown implementation is considered (pg. 55-56). Furthermore, courageous followers offer if possible at least three different options with their respective pros and cons to get this buy-in (pg. 74-76). Acting along these lines encourages consensus building in pursuing success.

Although leaders receive much value from courageous followers, leaders also need to keep their channels of communication open with their peers as Chaleff rightly points out (pg. 76). A leader's peers, especially those who do not belong to the same professional circles, can provide him/her with an extremely valuable service in further refining the leadership skills in a multitude of settings (pg. 76-77). Alternatively, an outside facilitator can be called in to coach the leader (pg. 139-140).

Changing a leader's behavior is usually more challenging than altering his/her policies for these people gravitating around the leader (pg. 87, 93-94, 132-134, 145-147, 183-185). In all these interactions, the negative feedback should not be directed at the leader himself/herself in order to keep communication channels open (pg. 94-95). When genuine transformation happens, it should be acknowledged and celebrated (pg. 152-153).





Rating:
Summary: This book is how everyone should view the follower!
Review: Our society's focus on the top dog and our incessant desire to "develop the leader" has left our organizations developing only the management and then blaming leadership when the follower doesn't follow. It's time to re-define the importance and responsibility of the follower. This book is a beautiful, well-written and much-needed approach to defining the leader-follower relationship and the importance of this relationship to the organization. I highly recommend this book for anyone who finds themselves wondering what their role as a follower should be and how to develop the people in your staff who are doing the following.

Rating:
Summary: This book is how everyone should view the follower!
Review: Our society's focus on the top dog and our incessant desire to "develop the leader" has left our organizations developing only the management and then blaming leadership when the follower doesn't follow. It's time to re-define the importance and responsibility of the follower. This book is a beautiful, well-written and much-needed approach to defining the leader-follower relationship and the importance of this relationship to the organization. I highly recommend this book for anyone who finds themselves wondering what their role as a follower should be and how to develop the people in your staff who are doing the following.

Rating:
Summary: I learned leadership principles by learning to be a follower
Review: The Courageous Follower is one of the most important books on leadership I've ever read. It is clear that in one way or another, we ALL face the challenges of leadership, perhaps daily. However, it is rare that someone who has been designated a 'leader' considers that they are also a follower with a 'constinuency' - someone they answer to. This book discusses principles designed to encourage the follower AND leader to become assertive, communicative and accountable. Bravo to these brave authors for enlightening us to the art of followership!

Rating:
Summary: I learned leadership principles by learning to be a follower
Review: The Courageous Follower is one of the most important books on leadership I've ever read. It is clear that in one way or another, we ALL face the challenges of leadership, perhaps daily. However, it is rare that someone who has been designated a 'leader' considers that they are also a follower with a 'constinuency' - someone they answer to. This book discusses principles designed to encourage the follower AND leader to become assertive, communicative and accountable. Bravo to these brave authors for enlightening us to the art of followership!

Rating:
Summary: Best book I have ever read
Review: This book covers the dynamics of interpersonal relations in the workplace, and focuses on courageous followership that allows conflict to be kept at a minimum and problem solving to be kept at a maximum. The book is based upon values, but it also aptly answers the question of how to earn a living, be productive, and be companionable all at the same time. I read the 1995 edition of this book in 1996, after having 10 years experience in graduate school and the working world. My experience during that time was to live with integrity and sincerity, but I was surprised at the number of people who could not tutor and teach a young adult bouncing around finding his/her way. Determined to do better myself, I continued my professional development and was pleasantly surprised by the first edition, which was a simply written and simply outstanding book on how to act simply professionally. This newest edition continues to describe values allowing people at all organizational levels to act with integrity and sincerity. I have had the opportunity to tutor several people in my newest job, and have done so in a self-effacing and person-centered manner incumbent upon a courageous follower.

Rating:
Summary: Best book I have ever read
Review: This book covers the dynamics of interpersonal relations in the workplace, and focuses on courageous followership that allows conflict to be kept at a minimum and problem solving to be kept at a maximum. The book is based upon values, but it also aptly answers the question of how to earn a living, be productive, and be companionable all at the same time. I read the 1995 edition of this book in 1996, after having 10 years experience in graduate school and the working world. My experience during that time was to live with integrity and sincerity, but I was surprised at the number of people who could not tutor and teach a young adult bouncing around finding his/her way. Determined to do better myself, I continued my professional development and was pleasantly surprised by the first edition, which was a simply written and simply outstanding book on how to act simply professionally. This newest edition continues to describe values allowing people at all organizational levels to act with integrity and sincerity. I have had the opportunity to tutor several people in my newest job, and have done so in a self-effacing and person-centered manner incumbent upon a courageous follower.

Rating:
Summary: Transforming!
Review: This is a significant contribution to the workplace no matter the environment. Chaleff integrates sound principles of human decency with enormous respect for human potential. The result is a practical approach to managing yourself and your leader especially when the stakes are high.