Strategic Management of Professional Service Firms

Rating:
Summary: thorough and insightful
Review: Recommend to anyone who has read David Maister. Good analysis, well structured and very approachable. Some interesting models offered for providing perspective on professional services firms. Would be even stronger if a wider range of well known North American firms were included, eg. KPMG, PWC. Having worked in a management consulting firm, and written a strategic analysis on the field for my MBA, the insights are quite accurate according to my experiences and research. I suggest the author promote the book a bit, I can't remember how I found it, but I believe it would be useful to many others in the field.

Rating:
Summary: Looks good on bookshelf
Review: This booked is based on a PhD dissertation and carries heavy traces of library research. Readers already working in PSFs and expecting in-depth pragmatic ideas should keep searching.