Writing Effective Policies and Procedures: A Step-By-Step Resource for Clear Communication

Rating:
Summary: Poorly Written, Hard to Understand
Review: I found this book hard to understand and it didn't follow any great pattern or flow.

Rating:
Summary: Excellent. Easy to read or use as a reference.
Review: No dry reading about theory here. Ms. Campbell has created a very useful tool.

Rating:
Summary: Excellent. Easy to read or use as a reference.
Review: No dry reading about theory here. Ms. Campbell has created a very useful tool.

Rating:
Summary: Useful, but a bit too general
Review: The book is easy to read and understand. It provides helpful guidelines and background material to design procedures. It works a bit as a checklist, in order to remember all the elements in procedure writting. However, it's not meant for any particular industry, and is very general. I would have liked to find more specific examples, and maybe sections for particular industries.

Rating:
Summary: This book was very helpful in getting started.
Review: This book was very helpful in getting started with the procedures that our department so desparately needed. The book didn't mention the computer industry in particular but everything applied. It helped us get the information extracted from the appropriate people, pick a format, plan, and write. The book is easy to read and not dry at all. The 'tools and resources' check lists were great. This book was worth the price tag for me.