Rating: 
Summary: Before you bring in Booz.Allen, read this book
Review: This is an excellent book with regard to understanding and managing technology.Each chapter is filled with so much information, it begs the reader to slow down and soak up the surprising and insightful statistics about IT. What's so unique about John's book is that he's writing to thousand of IT professionals, and yet it feels as if he has spent time in your department interviewing your staff and clients personally. That's how poignant this book is. John's ability to explain complex and dynamic problems in easy to understand language using anecdotes and allegories is uncanny. The book is founded on fundamental truths and principles that have been around for ages. It's John's ability to bring these principles to life by practically applying them to the circumstances we face very day. This makes the book both practical for the here-and-now as well as the IT professionals of tomorrow. I have used many of the templates suggested in this book and find them easy to understand, quickly deployable, and readily accepted by team members and clients. It's surprising, but it is the simplicity behind the templates that makes them so usable and effective. As mentioned many times in the book, applying complex technological solutions to simple requests is a common problem within IT. This book is like an IT bible. It's not something you read once and put on the shelf. It's something that should be referenced often. Whenever you feel you might want to consult with Booz.Allen or McKinsey... reach for this book first.
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