Rating: 
Summary: Comprehensive and readable!
Review: Kaye and Jordan-Evans have hit a real home run with this book. At a time when retention is the number one human resource problem facing many firms, they have come up with a comprehensive treatment of the problem--and one that people will enjoy reading. It is a perfect book to purchase in quantity to hand out to the managers in an organization. It is written squarely for managers, with helpful "to do's" and plenty of anecdotes that ring true. There is humor to keep the reader's interest and to sweeten the medicine, but the authors don't mince words when the truth about retention is at stake. This book will help you rethink the issue of retention and give you lots of tools to take action--and you'll like absorbing its lessons.
Rating:
Summary: Not just for managers
Review: LOVE 'EM or LOSE 'EM contains 26 steps for improving employee retention organized in an A-Z fashion. Although written during the recent boom times when retention was a challenge, information presented is quite valuable now for managers who wish to stay employed. The suggestions will promote a happier and more productive workforce. Many of the concepts can be applied to all interpersonal relationships - between co-workers, family and friends.The book's presentation is visually appealing - section headings and key passages are in a complimentary blue font. There are various other eye-catching features that make the book interesting and exciting. Each chapter starts with a short statement from a fictitious employee referred to as A.J some key excerpts follow Introduction:
I quit.
I'm giving you my notice.
I found another opportunity.
I've accepted another offer.
Can we talk? Chapter 1 Ask - What Keeps You
They never asked. Chapter 2 Buck - It Stops Here
I think my manager actually could have kept me. But I don't think he ever saw it as his job. Chapter 5 Enrich - Energize the Job
The job just became ho-hum. I mean, I was good at it, my customers were pleased, but I was just plain bored. Chapter 13 Mentor - Be One
I wish I'd had someone to warn me about some of the political ins and outs that were never written in any policy manual. Chapter 18 Reward - Provide Recognition
It wasn't about the money, really. Oh, sure, a bonus would have been nice when I brought that new client in or when I finished those specs ahead of schedule. But a "thank you-I noticed" would really have been appreciated. Generously distributed throughout are "Alas" sections - short, as the authors state, "the-fish-that-got-away" stories that actually happened. There are numerous "Business Examples" - things that really worked in large and small organizations. As references to other parts of the book there are "Go To" Icons to augment the information being presented. If you're wondering how effective your management skills are in retaining employees, go to Chapter 26 - Zenith and take the assessment of your "Retention Probability Index". At the end of the book is a Quick Start Guide - you might want to go there first and get an overview of the entire book. Employee retention as well as productivity is not just about the money and the other "hygiene" factors (work space, hours, etc.), it's about listening to and respecting others. In these difficult times, it's more important than ever. This book is clearly for everyone.
Rating:
Summary: A Practical Guide for Managers Committed to Retention
Review: Love 'Em or Lose 'Em is a wonderful resource for any manager looking to retain valuable talent. Because the book is organized into topic areas that span an array of pertinent retention issues, one can easily jump around to those topics that are most relevant to them. Each chapter contains constructive and concrete suggestions, along with insightful quotes from employees who have dealt with decisions to stay or leave an organization. Also, the many opportunities for self-assessment are extremely helpful. It would be impossible to walk away from this book without any new ideas for retaining employees that are vital to your organization. The authors have successfully translated a compendium of research into practical, how-to explanations of what motivates people to stay in a job and what managers can do to influence this outcome. This combination of knowledge and advice create an experience of worthwhile reading and exploration.
Rating:
Summary: A Great Resource For Retaining Key Employees
Review: Love 'Em or Lose 'Em is an excellent resource that all employers should read to better understand the needs of their employees. The way people work is changing constantly and employers need to realize that each of their employees need to be stimulated and encouraged to do their best. Beverly Kaye and Sharon Jordan-Evans organize this book in an easy to read fashion. Yet the writing is not dry at all. The exasmple are explained with many real world examples and even in a fun friendly manner. Kaye and Evans encourage bosses to communicate effectively with their workers. They stress the importance of having retention meetings and getting feedback from key employees. Also important is creating a professional but fun work environment. Overtime may be necessary to complete key projects. But reward employees with a festive meal or a sporting actiity. It never hurts to mentor these key employees and to get to know their personal lives a little without infringing on their space. Also key to this book is an outline illustrating how the loss of one critical employee effected the attitude of a particular department and even the company as a whole. This recessionary economy will soon lift and many employers need to realize that layoffs and rigid policies will only restrict organizational growth. An excellent resource on many levels.
Rating:
Summary: The Best Book to help retain the employees you love!
Review: Love 'Em or Lose 'Em is one of those books you want to give to every manager, supervisor, executive who has ever let a talented employee walk out the door, in turn causing them thousands of dollars to replace. Dr. Beverly Kaye and Sharon Jordan-Evans have made this book full of easy to use activities and useful To-do lists that are critical tools for ANYONE who has employees that they would hate to lose. I found the book extremely easy to read, and the 26 chapters fun to go through. The book is designed so that you can take and apply one chapter (or retention strategy) at a time, instead of being overwhelmed by trying to apply them all at once. A lot of the strategies in the book are common sense, but I know that managers still don't apply them when an employee is about to walk out the door. I would hope that ALL managers, supervisors, executives, etc. would apply just ONE strategy. I think they would be amazed and surprised at the effectiveness this one attempt would have on changing the employee's mind to stay. I highly recommend this book for all organizations, and for all levels within the organization. It truly is the best book I have read on retention strategies, and the authors make the book so applicable to the challenges faced in today's tight labor market!
Rating:
Summary: A must read for managers and leaders!
Review: Love 'Em or Lose 'Em offers practical advice and actionable ideas. Too often employee retention becomes mired in elaborate strategies and complex programs. The authors make it clear that simple, direct approaches can work. This book is an absolute must for anyone charged with managing or leading others in this competitive environment.
Rating: 
Summary: A must read for all good people.
Review: Love 'Em or Lose 'Em will fulfill a dream harbored by any child who ever ate alphabet soup...getting A thru Z in one bowl! "Too much to hope for," you think. With wit, clarity, and a spirit of love ("even if you don't use that word"), Beverly Kaye and Sharon Jordan-Evans provide 26 cleverly alphabetized strategies-from Ask to Zenith-for identifying and keeping your shining stars. It is not an understatement when the authors say: "We have done all we can. Now it's up to you."
Rating:
Summary: Not just for managers
Review: LOVE 'EM or LOSE `EM contains 26 steps for improving employee retention organized in an A-Z fashion. Although written during the recent boom times when retention was a challenge, information presented is quite valuable now for managers who wish to stay employed. The suggestions will promote a happier and more productive workforce. Many of the concepts can be applied to all interpersonal relationships - between co-workers, family and friends. The book's presentation is visually appealing - section headings and key passages are in a complimentary blue font. There are various other eye-catching features that make the book interesting and exciting. Each chapter starts with a short statement from a fictitious employee referred to as A.J some key excerpts follow Introduction:
I quit.
I'm giving you my notice.
I found another opportunity.
I've accepted another offer.
Can we talk? Chapter 1 Ask - What Keeps You
They never asked. Chapter 2 Buck - It Stops Here
I think my manager actually could have kept me. But I don't think he ever saw it as his job. Chapter 5 Enrich - Energize the Job
The job just became ho-hum. I mean, I was good at it, my customers were pleased, but I was just plain bored. Chapter 13 Mentor - Be One
I wish I'd had someone to warn me about some of the political ins and outs that were never written in any policy manual. Chapter 18 Reward - Provide Recognition
It wasn't about the money, really. Oh, sure, a bonus would have been nice when I brought that new client in or when I finished those specs ahead of schedule. But a "thank you-I noticed" would really have been appreciated. Generously distributed throughout are "Alas" sections - short, as the authors state, "the-fish-that-got-away" stories that actually happened. There are numerous "Business Examples" - things that really worked in large and small organizations. As references to other parts of the book there are "Go To" Icons to augment the information being presented. If you're wondering how effective your management skills are in retaining employees, go to Chapter 26 - Zenith and take the assessment of your "Retention Probability Index". At the end of the book is a Quick Start Guide - you might want to go there first and get an overview of the entire book. Employee retention as well as productivity is not just about the money and the other "hygiene" factors (work space, hours, etc.), it's about listening to and respecting others. In these difficult times, it's more important than ever. This book is clearly for everyone.
Rating:
Summary: "Re-recruiting" your best people!
Review: Many managers focus an unbelievable amount of time and energy to recruit the "best." Those same managers often spend little time "re-recruiting" the best once they're on staff. This book helps managers and businesses understand the importance of investing in good people, a sound management practice for all times and especially during a tight labor market. The authors provide practical tips to help managers connect with their employees in meaningful ways and to create an environment where people can develop and grow beyond the confines of their current situation. The format makes for quick reading and easy applicability.
Rating:
Summary: This book delivers the goods -- practical and insightful.
Review: Practical and insightful, this book is filled with tips and tools that are easy to use for people at every organizaional level. Love Em or Lose Em is a big step in advancing manager-employee dialogue.
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