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Summary: Excellent retention "work book" with practical application.
Review: "Love 'Em or Lose 'Em" addresses the importance of investing time and energy in people, an organization's most important asset. It is extremely practical and does a great job of targeting specific retention issues and offering way to address those issues. A great resource for supervisors and managers.
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Summary: a revision very worth reading
Review: A lot of "updated/revised" business books don't always reflect changes in the marketplace accurately, but this new version really has practical real-world relevance. Much has changed in the world in the last year with the economy and 9/11 and it's had a major impact on all aspects of retention...the authors have really taken this into account. The original version was right on for "then"...this edition is totally appropriate for "now."
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Summary: Employee retention is as easy as A to Z
Review: A must read for any manager trying to keep good employees amidst the heat of competition. Kaye and Jordan-Evans have heard the voices of frustrated employees as well as the cries of woe from HR professionals and managers at every level - in all industries! "Love 'Em or Lose 'Em" offers 26 easy-reading chapters filled with useful, practical tips and ideas to help managers hold on to their star employees. What a small investment for such a large payoff.
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Summary: Love 'Em or Lose 'Em: Getting Good People to Stay
Review: A very easy and insightful reading full of great advice for anyone who hires or subcontracts!
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Summary: good book for managers
Review: As a manager of a 40-person team, I found this to be a good book - full of good ideas on retaining employees. The only fault is that it's very self-referential ("Best way to train a manager? Buy them this book!")
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Summary: GOOD IDEAS FOR KEEPING YOUR MOST VALUABLE RESOURCE¿PEOPLE!
Review: Based on focus group research, the authors provide extensive guidelines for managers to retain employees. The authors present 26 specific actions managers can take, using a chapter to discuss each one. Each chapter contains a 'to do' list, brief illustrative stories, examples of retention work done by the authors' for clients, excerpts from an exit interview, as well as some linkages between chapters. The book down-plays the role of money. This is okay to the extent that too many firms think money is the 'be all and end all' of retention. Money is not, but the danger is that too many firms lull themselves into thinking that since money is not the number one factor driving turnover according to surveys, they can cut corners with compensation ( often, however, with the exception of pay packages at executive levels-consider the implicit contradiction in that). Long-term, firms that pay below competitive rates reap what they sow...marginal organizational performance. In our consulting experience we find reward systems and retention are powerfully linked. The role of compensation can work in strange and mysterious ways-and sometimes not so mysterious. People are complex. We wished that the authors gave a bit more attention to the economics of retaining people. They do make the point of paying fairly and competitively in chapter18, but the message is muted. But since this book is addressed to managers, and most managers have little-to-no meaningful influence on compensation decision-making (despite all the empowerment talk), the treatment of pay is understandable. This is a super book that focuses on the many highly important non-cash elements of retaining people. In doing so, it succeeds admirably. In short, this is a neatly organized, clearly written, how-to book. By way of recommendation, we will use it as a resource in our own organization/management development consulting work. This book should be read by anyone who manages people. Reviewed by Gerry Stern, Co-Founding Partner, Stern & Associates, Editor of Stern's Management Review, Stern's SourceFinder: The Master Directory to HR and Business Information and Resources, and Stern's CyberSpace SourceFinder.
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Summary: It's Simpler Than You Think....."Love'em or Lose'em"
Review: Being a Human Resource professional, I was curious about what new compensation/reward plan or strategy this book could offer. What I discovered,that although there was some discussion about money and rewards, the emphasis was on one-on-one contact between management and employees. A refreshing reminder that everything is not always about money, that people work for people, not necessarily organizations, and that you can have open and honest discussions about careers. It's that simple and it never gets any worse than the truth. Good book. Good reminder.
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Summary: For all those managers who still don't get it!!
Review: Bev and Sharon have done a wonderful job of providing "real world" practical and useable business advice, in an entertaining and easy to read format. It's always been the managers' job to keep their good employees -- but most have not known that, or not been held accountable for it, or not known how. So here in one place are more good suggestions and practices than any single manager can use in 10 years time. And they are easy to do! There is no doubt that managers who read this book and practice the behaviors will retain more of their valuable employees than those who don't read it. This book should be required reading for any employee newly promoted to manager or supervisor, as well as for all those current managers who need the help.
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Summary: A Good Read!
Review: Beverly Kaye and Sharon Jordan-Evans have written a clever, candid, thorough guidebook for managers who would like to keep good people in their employ. With no filler, and plenty of insightful stories, this well-organized book is divided into 26 chapters - each one named for a strategy that begins with a sequential letter of the alphabet. Illustrated with color graphics that carry the eye to sidebars and other informative tidbits, the book offers advice ranging from professional to personal. It makes plenty of sense. We [...] recommend this book to anyone who manages or supervises employees, and for employees themselves.
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Summary: A Message You Can Bank On
Review: Beverly Kaye and Sharon Jordan-Evans' message is reinforced by the voices of those who are able to translate the investment in human capital to the bottom line. This is a book with sound principles and concepts -- one well worth taking to heart. Mr. and Ms. CEO, when properly implemented, these are concepts whose payoffs you can bank on!
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