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Summary: Excellent book for industry to survive in the 21st century.
Review: This book gives you the tools to develop a strong reliability program. In my 35 years as a mechanical engineer (P.E.) in the chemical industry, I have seen several "programs" come and go. Reliability, when proactive as taught by RCI, is the one program that consistently documents very large savings to cost ratios. In order to survive in the 21st century, industry must have a strong reliability program. RCI is a pioneer (since the 1950's) in reliability and in particular teaching and training industry in using this valuable tool.
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Summary: Creating the Environment for RCA to Succeed
Review: This text was written to show the reader that implementing a Root Cause Analysis (RCA) initiative is more than just providing training to a population. In order for such an effort to be successful, managements must provide the proper support environment. We can provide the best training in the world, but if our environment does not support the user, the effort is doomed to be classed as the "program-of-the-month". RCA is also explored from the standpoint of breadth of the effort. Most people associate RCA with mechanical type events, however any undesireable outcomes are candidates for RCA. Hospitals may have medication administration errors, Banks may have reptitive customer billing problems, oil refineries may have crude unit failures and any organization may have customer complaints to deal with. RCA is a thought process that provides discipline to the art and science of problem-solving. Lastly the text will explore how to automate your RCA efforts by maximizing how the information developed can best be digitally communicated to others who could benefit from the results. Actual field case histories demonstrate bottom-line results ranging from ROI's of 3100% to 17,900%. This book can serve as a classroom text for universities, a RCA users handbook and/or a guide for management support.
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Summary: "TALK THE TALK - WALK THE WALK"
Review: With the advent of "buzzwords" in the present day work environment, many companies "Talk the Talk", but don't actually "Walk the Walk". Translation is that companies that don't actually "Walk the Walk" may have programs to improve equipment reliability but they are just good publicity and not really the maintenance creed. In order to improve equipment reliability, you must "Walk the Walk", i.e. actually perform Root Cause Failure Analyses and follow through on the recommendations. "Talk the Talk" is training people to perform RCFA's without taking advantage of their expertise. This is ineffective and a waste of time. "Walk the Walk" is to perform a Failure Mode and Effects Analysis to find where your problems are and then pick out the most costly and perform RCFA's. The proof of the "Walk the Walk" is following through on the recommendations of the RCFA Team. This book not only demonstrates how to "Talk the Talk", but also how to "Walk the Walk". It is well written and logically explains the steps leading to more reliable equipment. As a Maintenance Professional for 26 years, I am a firm believer in Root Cause Failure Analysis and highly recommend reading this book. I find if you read this book from front to back, you will be able to "Talk the Talk", and with the help of the methodology explained, "Walk the Walk" down the path of improved equipment reliability and increased profits
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