Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

Rating:
Summary: More Info.
Review: I rate it a 2 because it didn't give that much information. Some people just don't have enough money to go out and buy books. Especially young adults on a fixed income. When I come to the internet I expect to learn and read, not spend my money. Thank You

Rating:
Summary: More Info.
Review: This book is a great investement. This book explains much more than Business Process Improvement, it also breaks down the sub categories of Quality management into easy to digest pieces. Harrington makes the complex/theoretical Quality "mechanics" easy to understand. He explains today's business trends which can help any business become more productive.

Manufacturing Industries have been using these Quality techniques for years and Harrington helps any business adopt these "tried & true" measures. I recommend this book to anyone who is in the Quality field, or for anyone who is embarking in TQM.

Rating:
Summary: This is the essential Quality book.
Review: This book is a great investement. This book explains much more than Business Process Improvement, it also breaks down the sub categories of Quality management into easy to digest pieces. Harrington makes the complex/theoretical Quality "mechanics" easy to understand. He explains today's business trends which can help any business become more productive.

Manufacturing Industries have been using these Quality techniques for years and Harrington helps any business adopt these "tried & true" measures. I recommend this book to anyone who is in the Quality field, or for anyone who is embarking in TQM.

Rating:
Summary: Excellent Starting Point
Review: This book was highly recommended to me and it did not dissappoint. Simple yet powerful practices and principles are clearly laid out in an easily understood manner. I now have a foundation to build upon with future readings on the subject of BPI.