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Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results

Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results

List Price: $45.00
Your Price: $31.50
Product Info Reviews

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Rating: 5 stars
Summary: Muy recomendado/ highly recomended
Review: Adquirí este libro y no puede parar de leerlo hasta que lo terminé. Simple, bien escrito, práctico.
Probablemente es el libro mas útil sobre el tema que se haya publicado

It is a simple written, useful book, you wont stop reading until its finished.

Rating: 5 stars
Summary: Muy recomendado/ highly recomended
Review: Adquirí este libro y no puede parar de leerlo hasta que lo terminé. Simple, bien escrito, práctico.
Probablemente es el libro mas útil sobre el tema que se haya publicado

It is a simple written, useful book, you wont stop reading until its finished.

Rating: 5 stars
Summary: Maximizing Scorecard Results
Review: As a recently retired Bank Executive, I have to say that I wish this book had been published when I was still working, as it would have helped me and others at the Bank in developing a better understanding on how to obtain ALL of the benefits of the scorecard process. It's clear to me after reading Niven's book that we really didn't do a thorough job of implementing the Scorecard process, yet interestingly enough, we managed to enjoy many benefits which otherwise would have alluded us! We didn't use any outside expertise to assist us with installing the system and I think, in retrospect, this may have been a mistake. Niven's book is very well written and I was impressed with the many sources he referenced. The book can be of considerable value to those contemplating the implementation of the Scorecard as well as those who are using it now but are unsure of how well they've done in implementing amd maintaining it. Niven's approach to explaining all aspects of the process makes for easy reading to the layman. A must read for all executives!

Rating: 5 stars
Summary: Excelente libro. Magnífica guía para BSC.
Review: Aún cuando leí la edición original en inglés, escribo esta nota en español por facilidad. Entiendo que ya existe una versión en español.
Paul R. Niven se lució con su libro. Además de trazar un camino paso a paso para la implantación del Balanced ScoreCard, clarifica los conceptos originales de Kaplan y Norton y los complementa con temas relacionados de vital importancia para un adecuado uso del BSC. Las citas bibliográficas son muy oportunas y te invitan a investigar otros títulos de muchos autores.
Su forma de escribir es muy clara, de fácil comprensión y diría que amena.
Considero que esta obra es una guía indispensable para quien pretenda usar el BSC en su empresa.
Felicitaciones Señor Niven por su excelente obra y gracias por facilitarnos la vida. Sinceramente se ganó cinco estrellas y se anotó un "hoyo en uno".

Gustavo Correa
Quito, Ecuador - La joya de la mitad del mundo

Rating: 5 stars
Summary: Excelente libro sobre la implantación del concepto BSC
Review: Este es uno de los mejores libros que he leído sobre la implantación de tableros de control. Su redacción es clara y precisa, mezclando la teoría con la práctica de una manera muy apropiada. Lo recomiendo a todas aquellas personas que deseen implantar el concepto de BSC en sus empresas.

Rating: 5 stars
Summary: Learn How to Do It
Review: If you are interested in the experience of companies that implemented the BSC, read the Kaplan and Norton books. Now if you want to learn HOW TO actually DO IT then this book is for you. Instead of selling the reader on the BSC concept Paul Niven teaches the BSC step by step - just like the book title says. I particularly liked Chapter 5 - commonly used measures from each of the BSC perspectives. This is a good book to have if you are implementing or planning to implement the BSC.

Rating: 5 stars
Summary: Great implementation resource
Review: Implementing a balanced scorecard effectively is a very tricky business and this book guides the reader through a path that ensures success, offering many helpful tips and pointing out potential pitfalls along the way. The author, Paul Niven, brings a wealth of practical experience as a balanced scorecard project leader and consultant. Robert Kaplan and David Norton reference Niven's award-winning work implementing a balanced scorecard at Nova Scotia Power in their book, Strategy Focused Organization. In fact, Robert Kaplan contributes the forward to the book, recommending it as the next step after reading his and Norton's seminal books on Balanced Scorecard theory. This is a great resource for those challenged to bring in real results for their balanced scorecard projects.

Rating: 5 stars
Summary: Highly Recommended!
Review: In Balanced Scorecard Step-by-Step, Paul R. Niven expands upon the balanced scorecard methodology he originally developed with Dave Norton 10 years earlier. Balanced Scorecard is designed to focus an entire organization on implementing and improving its strategy. In this book, Niven puts the Balanced Scorecard approach into practice, focusing on the details of implementation and the role of leadership in establishing and maintaining the program. We from getAbstract recommend this book for any executive looking for nuts-and-bolts knowledge about a performance measurement system that grew into a comprehensive management philosophy.

Rating: 5 stars
Summary: How to Achieve and Then Sustain Superior Performance
Review: It is noteworthy that Robert S. Kaplan wrote the Foreword to this book. He and David P. Cohen are the co-authors of three other books on this important subject: The Balanced Scorecard: Translating Strategy into Action, The Balanced Scorecard: Measures That Drive Performance (HBR OnPoint Enhanced Edition), and most recently The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. In the Preface, Kaplan graciously welcomes "this new book to the Balanced Scorecard literature" and goes on to suggest that "Niven's contribution will enable many more organizations to achieve successful Balanced Scorecard implementations."

Given the potential benefits of such a program, one which provides a measurement system that balances the historical accuracy and integrity of financial numbers with today's drivers of economic success, I strongly recommend that Kaplan and Norton's books also be consulted. The total cost seems a small price to pay for the substantial value that will be derived.

Here is how Niven organizes his material :

Part One: Introduction to Performance Measurement and the Balanced Scorecard

Its purpose is to "familiarize [the reader] with the field of performance measurement and provide a solid grounding of Scorecard background and principles."

Part Two: Step-by-Step Development of the Balanced Scorecard

Next, Niven provides his reader with "a detailed review and description of the elements necessary to construct this new and powerful management tool."

Part Three: Embedding the Balanced Scorecard in the Organization's Management System

Then Niven shifts his (and his reader's) attention to implementing -- literally step-by-step -- a cohesive, comprehensive, and cost-effective system based on the aforementioned principles (Part One) and elements (Part Two). This marks the "Scorecard's transition from a measurement system to a strategic management tool." Niven explains in Chapter 8 how to align every employee's actions with the organization's overall goals.

Part Four: Sustaining Balanced Scorecard Success

Niven carefully examines the importance of frequent reports on results (to date) which both broaden and (more importantly) deepen support of the Scorecard within the organization. To repeat, the Scorecard is an effective management tool as well as a source of measurement information.

Part Five: Balanced Scorecard in the Public and Not-for-Profit Sectors and Concluding Thoughts on Scorecard Success

The "many advantages conferred by a the Balanced Scorecard" were recognized and appreciated almost immediately by public-sector and not-for-profit organizations. This "rising trend" serves as Niven's focal point in Chapter 13 and then, in the final chapter, he shares some concluding thoughts.

These specifics are provided so that those who read this review will have a clearer understanding of the scope of what Niven offers. No brief commentary such as this, however, can adequately suggest the depth of his probing analysis. He wrote the book for decision-makers in organizations which are now deciding whether or not to commit to a Balanced Scorecard program. Also for decision-makers in other organizations within which such a program is now underway. Niven concludes his Preface with Euripides' especially relevant comments on the importance of balance, first expressed almost 2,500 years ago: "The best and safest thing is to keep a balance in your life, acknowledge the great powers around us and in us. If you can do that, you are really a wise man." I wholly agree with Niven that "the same applies to organizations."

Rating: 1 stars
Summary: Requires Acrobat Big Brother? digital sign-in
Review: Suggest you test your digital capability to download eBooks and open them by using Acrobat's "File\Digital Editions\Authorize Devices" before buying as Acrobat now requires a drm activation on each computer by computer and this apparently has to be transferred one to the other, and the worst part is that they apparently have major problems with their drm activation server such that I have been unable to get my "instant" pdf book for two days now. There many entries in the Adobe forum on this issue. The book involved is the Balanced Scorecard Step-by-step.
Adobe has scored a zero on this one for me.

The experience is enough to turn one off all future eBooks.


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