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Rating: 
Summary: Great Book Wish Every Food Service Employee Would Read It !
Review: Great !! Covers every aspect of restaurant customer service for the positions of captain, waiter or waitress, and busser, written by Lora Arduser an expert in the field. Get several for your staff members
Rating:
Summary: Very useful for managers and owners
Review: I Agree with the other good reviews totally disagree with the one negative review - it seems obvious he is helping to promote his own or a friends product !!
Rating:
Summary: Very useful for managers and owners
Review: I Agree with the other good reviews totally disagree with the one negative review - it seems obvious he is helping to promote his own or a friends product !!
Rating:
Summary: Great book - Disregard the One Bad Review
Review: I found this to be a veryy helpful and well written book - There is one negative review I looked up the author and he went to every other book in the same area and wrote the same negative review and then told people about his book??? and gave the website, etc. all against Amazons rules
Rating: 
Summary: Want to know what your wait staff is actually thinking????
Review: I'd recommend a book by author Matt Lehman called "Clam Chowder: A Server's Field Manual". This book is a realistic, funny, clever and insightful read. It's a true look inside the mind of your wait staff. I couldn't put it down. I'm not sure if it's available on Amazon, but it is online at www.clamchowder.biz I haven't worked in the restaurant for years, but Clam Chowder brought back a flood of memories for me. I have read it twice since I first got it. My book has now been passed on to at least 7 other people. They all agree, Clam Chowder is the best restaurant book ever - told from a server's perspective.
Rating:
Summary: Great book - Disregard the One Bad Review
Review: I'd recommend a book by author Matt Lehman called "Clam Chowder: A Server's Field Manual". This book is a realistic, funny, clever and insightful read. It's a true look inside the mind of your wait staff. I couldn't put it down. I'm not sure if it's available on Amazon, but it is online at www.clamchowder.biz I haven't worked in the restaurant for years, but Clam Chowder brought back a flood of memories for me. I have read it twice since I first got it. My book has now been passed on to at least 7 other people. They all agree, Clam Chowder is the best restaurant book ever - told from a server's perspective.
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