Microsoft CRM for Dummies

Rating:
Summary: Where is Waldo
Review: I ordered this book 25 days ago. Clearly someone is selling vaporware

Rating:
Summary: I've bought this book and have found no interesting
Review: I've bought this book and have found no interesting. Just simple concepts for real dummies. Õóéíÿ ïîëíàÿ

Rating:
Summary: Good, with Limitations
Review: Ordered this book because it was the first out on MS CRM. And while the book was helpful, it was typical "Dummies" material in that I think it lacked some things (e.g. Did not cover form customization, creating a letter/fax, etc.). So, it is a good primer to CRM, but I'm sure better material will be released. This is probably a good read for the average user, but for an admin or "trainer", you'll want to delve deeper.

Rating:
Summary: Microsoft CRM
Review: There is very little in this book. Don't buy it.

P.S. The product isn't ready for prime time either.