Rating: 
Summary: Excellent Beginner Book (and more) On Goldmine
Review: After installing Goldmine 5 I bought this book when it first became available. I was not new to CRM software but found this book very useful. If you are new to Goldmine you will not be disappointed with this book. It can teach you a lot,even beyond the essential basics of this software. Read the book with your software running and apply what you just learned. After this foundation you should have little or no problem making the software do what you want. However, if you objective is to customize the software for your business, get a professional.
Rating: 
Summary: Half answers
Review: First let me say I am comfortable with learning software. To learn Goldmine my company gave me this book. Overall, I found the answers and guidance provided to be unclear and hard to follow. For example: I tried to add a sig file to my email and the author begins with half answers regarding ini files. But worst of all he doesn't tell you where to find them or where to put them once you do find them. This is just one example there are many more where each subject is briefed over without description such as how to perform a mail merge. I began to figure that either the author had never performed these functions or he expected that I could read his mind to do so. I haven't written a review but I figure if I can save anyone the time I have wasted with this book then it is worth it. Don't get this book. Look at others first.
Rating: 
Summary: Mining Gold from Goldmine with a tin pan?
Review: Goldmine is arguably one of the most powerful contact management software database packages available, competing with ACT! and even Outlook for the important task of keeping sales contacts and activities and distributing information about them to others in your organization. Goldmine is notoriously difficult because of the very power and complexity. Will this "DUMMIES" book help you master it? The problem with this book is that it gives some outlined use instructions for Goldmine but in NO WAY replaces a structured training course. If you have some experience with database management, you can pick your way through Goldmine, learning experientially, and this book is better than randomly poking at the keys. The very best part is Part III: Managing Activities. This goes over scheduling, viewing, completing, forecasting and filtering activities. The other chapters are similar--outlines of typical activities like distributing information to your organization, entering contact info, etc. But this is not an exhaustive tutorial book, more like a series of schematics on how to get things done in Goldmine. If you need more depth, or are starting from ground zero, this helps you avoid some landmines in Goldmine, but won't get you completely to the expert status. In summary, helpful, quick to read, not the complete story.
Rating:
Summary: GoldMine Savior
Review: Great book for anyone who wants to tackle their CRM software in a matter of days. Learn tips and tricks to take the fast track to mastering this software. Highly recomend this book to anyone who is starting up with GoldMine.
Rating:
Summary: GoldMine Savior
Review: Great book for anyone who wants to tackle their CRM software in a matter of days. Learn tips and tricks to take the fast track to mastering this software. Highly recomend this book to anyone who is starting up with GoldMine.
Rating:
Summary: Just doesn't make it....
Review: I don't know why I buy these "Dummy" books. If you're a semi-literate computer user, it's not going to help much. If you're a neophite, then Goldmine probably isn't the program you should be using for contact management. Goldmine is powerful but complicated. To use it, a relationship with a consultant who knows the program inside an out is the way to go. I miss the old 3 inch thick "Que" books and wish there was a manual of that nature available for GM. This one only scratches the surface and that will leave you hanging. If you have an inclination to buy this book, look at ACT! or MS Outlook instead of Goldmine, or hire a Goldmine Certified Consultant.
Rating:
Summary: Just doesn't make it....
Review: I don't know why I buy these "Dummy" books. If you're a semi-literate computer user, it's not going to help much. If you're a neophite, then Goldmine probably isn't the program you should be using for contact management. Goldmine is powerful but complicated. To use it, a relationship with a consultant who knows the program inside an out is the way to go. I miss the old 3 inch thick "Que" books and wish there was a manual of that nature available for GM. This one only scratches the surface and that will leave you hanging. If you have an inclination to buy this book, look at ACT! or MS Outlook instead of Goldmine, or hire a Goldmine Certified Consultant.
Rating:
Summary: Just doesn't make it....
Review: I don't know why I buy these "Dummy" books. If you're a semi-literate computer user, it's not going to help much. If you're a neophite, then Goldmine probably isn't the program you should be using for contact management. Goldmine is powerful but complicated. To use it, a relationship with a consultant who knows the program inside an out is the way to go. I miss the old 3 inch thick "Que" books and wish there was a manual of that nature available for GM. This one only scratches the surface and that will leave you hanging. If you have an inclination to buy this book, look at ACT! or MS Outlook instead of Goldmine, or hire a Goldmine Certified Consultant.
Rating:
Summary: Goldmine - not for single users
Review: If you have an inclination to buy this book, look at ACT! or MS Outlook instead of Goldmine. These books are written by Goldmine Certified Consultants. Do you really believe they are going to give their secrets away...when they charge thousands a day? You will find the only real solution to any problem beyond the GoldMine Unknowledgeable Base (which I believe they purposely do not update) or their Customer ...Department is as basic as it gets. FrontRange (owner of Goldmine) constantly refers you to Goldmine Certified Consultants. It is obvious that FrontRange is leaving individuals and small business owners...
Rating:
Summary: Really explains how to use GoldMine 5.0's powerful features
Review: Like the other books in the "dummies" series, the title doesn't do it justice. The book explains how to use GoldMine's powerful features to reshape your company's important processes and empower workgroups. It simplifies the processes of thinking about how things are done now, and how the power of GoldMine can be harnessed as an information pipeline internally and externally. For those who think the software is really just a contact manager, the book will be an eye opener. It explains how GoldMine can automate processes, delegate and monitor tasks, and maximize utilization of resources. We have recommended it to our clients as a both a training and reference guide.
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