Rating: 
Summary: A Must-Have Resource
Review: Any IT professional tasked with planning a corporate portal to make the most of an organization's intellectual property should read this book. Mrs. Collins offers a solid, well thought out strategy for planning, building, and implementing a portal that will ensure successful sharing of a company's most valuable asset - it's employees' knowledge.Ginni Machamer
Sr. Programmer Analyst
Knowledge Application Systems
The Aerospace Corporation
Rating:
Summary: A Must-Have Resource
Review: Any IT professional tasked with planning a corporate portal to make the most of an organization's intellectual property should read this book. Mrs. Collins offers a solid, well thought out strategy for planning, building, and implementing a portal that will ensure successful sharing of a company's most valuable asset - it's employees' knowledge. Ginni Machamer
Sr. Programmer Analyst
Knowledge Application Systems
The Aerospace Corporation
Rating:
Summary: Get Some Knowledge - Read this Book
Review: Collins has come a long way since the initial release of her "Corporate Portals" book in 2001. While the first book was helpful in introducing the concept of enterprise portals to the reader, this is an excellent work which brings step by step methodologies to organizations that wish to take advantage of their ability to leverage information assets and mold them into a working knowledge system. Not for the faint-hearted... Extensive use of spreadsheets and matrix table presentations throughout the book, but Collins nails this and provides an incredibly valuable methodology with real world scenarios as examples. This one is not sitting on the shelf; it's being used over & over again as a base foundation for creating our organization's "go-to" strategy in constructing our own knowledge management system. Definitely a keeper.
Rating:
Summary: A Must Read!
Review: Concisely written and thoroughly illustrated, Enterprise Knowledge Portals is required reading
for anyone interested in understanding and enhancing business information flow and interactions.
Heidi Collins has provided a powerful education tool and an invaluable reference.
Rating: 
Summary: Enterprise Portal Boosting Productivity and Profitability
Review: Enterprise Knowledge Portals is a good reference book that is relevant to both a business and IT audience. Heidi Collins rightly reminds her audience that the enterprise portal should be designed around and be implementing the organization's knowledge management strategy. The enterprise portal is key to manage and communicate knowledge within an organization and to eventually share part of it with strategic external constituencies. Collins briefly describes the existing four portal categories: enterprise information portals, e-business and e-commerce portals, mobile commerce portals and Internet portals. Over time, a portal could metamorphose itself into a hybrid creature that offers the functionality of different portal categories to meet the needs of multiple constituencies. Enterprise portal is gaining increasing acceptance because there is great value in having a single repository for all the information knowledge workers need to do their job. Knowledge workers should not waste their precious time locating information or answering questions again and again that could be addressed on the enterprise portal. In the process, innovation could get a definitive boost by facilitating both internal and external collaboration. Enterprise portal strategy should not be separated from alliance strategy for that reason. A portal reporting team made up of cross-functional members from diverse business functions should be identified to get widespread buy-in. The portal reporting team could meet resistance or deal with skepticism from entrenched interests that are happy with the status quo. An executive sponsor is key to deal with these eventual obstacles effectively. A budget roadmap should also be defined to keep track of costs associated with the project and facilitate ROI calculation. Portal components should be defined and organized around work processes and then prioritized. Data and/or applications needed to support portal components should be determined and documented. Data should be scrubbed, mapped and validated to guarantee credibility. Security and confidentiality should not be overlooked in the process. When the portal is ready to be launched, one individual or a dedicated team should be identified as the single contact responsible for managing the portal and keeping its content fresh and relevant to the target audience. Before making the portal widely accessible, a portal pilot is advisable. Usage should be tracked. Furthermore, the pilot audience should be surveyed on a regular basis to foster acceptance, document key learnings and tweak the portal wherever necessary. The portal management should keep in mind that the portal is a collective effort that requires buy-in from multiple constituencies to avoid stall content. Roles and responsibilities should be clearly delineated to insure accountability on that point. Ultimately, a portal is dynamic because its objectives are associated with corporate strategy and vision. As portal project manager and administrator in addition to my marketing roles and responsibilities in a large company, I have only one regret about Enterprise Knowledge Portals. Some portal pages reproduced are generic screen snapshots that have little bearing on what a portal reporting and/or managing team is expected to tackle in the life of such a project.
Rating:
Summary: Enterprise Portal Boosting Productivity and Profitability
Review: Enterprise Knowledge Portals is a good reference book that is relevant to both a business and IT audience. Heidi Collins rightly reminds her audience that the enterprise portal should be designed around and be implementing the organization's knowledge management strategy. The enterprise portal is key to manage and communicate knowledge within an organization and to eventually share part of it with strategic external constituencies. Collins briefly describes the existing four portal categories: enterprise information portals, e-business and e-commerce portals, mobile commerce portals and Internet portals. Over time, a portal could metamorphose itself into a hybrid creature that offers the functionality of different portal categories to meet the needs of multiple constituencies. Enterprise portal is gaining increasing acceptance because there is great value in having a single repository for all the information knowledge workers need to do their job. Knowledge workers should not waste their precious time locating information or answering questions again and again that could be addressed on the enterprise portal. In the process, innovation could get a definitive boost by facilitating both internal and external collaboration. Enterprise portal strategy should not be separated from alliance strategy for that reason. A portal reporting team made up of cross-functional members from diverse business functions should be identified to get widespread buy-in. The portal reporting team could meet resistance or deal with skepticism from entrenched interests that are happy with the status quo. An executive sponsor is key to deal with these eventual obstacles effectively. A budget roadmap should also be defined to keep track of costs associated with the project and facilitate ROI calculation. Portal components should be defined and organized around work processes and then prioritized. Data and/or applications needed to support portal components should be determined and documented. Data should be scrubbed, mapped and validated to guarantee credibility. Security and confidentiality should not be overlooked in the process. When the portal is ready to be launched, one individual or a dedicated team should be identified as the single contact responsible for managing the portal and keeping its content fresh and relevant to the target audience. Before making the portal widely accessible, a portal pilot is advisable. Usage should be tracked. Furthermore, the pilot audience should be surveyed on a regular basis to foster acceptance, document key learnings and tweak the portal wherever necessary. The portal management should keep in mind that the portal is a collective effort that requires buy-in from multiple constituencies to avoid stall content. Roles and responsibilities should be clearly delineated to insure accountability on that point. Ultimately, a portal is dynamic because its objectives are associated with corporate strategy and vision. As portal project manager and administrator in addition to my marketing roles and responsibilities in a large company, I have only one regret about Enterprise Knowledge Portals. Some portal pages reproduced are generic screen snapshots that have little bearing on what a portal reporting and/or managing team is expected to tackle in the life of such a project.
Rating:
Summary: Excellent - Packed with Knowledge
Review: Enterprise Knowledge Portals is filled with important, "real-world" information and tools for any organization planning or deploying a knowledge management portal. Heidi Collins documents case studies and a methodology with valuable questionnaires and planning models that will enhance any deployment. If you already have a portal initiative, the book can help your organization move from a departmental portal to an enterprise portal solution....
Rating:
Summary: Excellent - Packed with Knowledge
Review: Enterprise Knowledge Portals is filled with important, "real-world" information and tools for any organization planning or deploying a knowledge management portal. Heidi Collins documents case studies and a methodology with valuable questionnaires and planning models that will enhance any deployment. If you already have a portal initiative, the book can help your organization move from a departmental portal to an enterprise portal solution....
Rating:
Summary: Great book for serious Knowldge Portal Architects
Review: Finally there is a book on what it takes to rollout an Enterprise Knowledge Portal (EKP). A lot has been written and said by Analysts, Vendors and other experts on the EKP subject but when it comes to actually how to implement EKPs, there isn't much out there other than vendor's marketing hype and analyst's 'reports regurgitation'. Now Heidi, through her practical EKP implementation experience, has written this masterpiece to demystifies the EKP implementation roadmap with easy to understand templates that guide you through entire rollout process. What I find interesting is that Heidi provides numerous benchmarks to set realistic expectation at each phase of EKP implementation. I strongly recommend this book to IT planners, architects, managers as well as the project team who are serious to implement successful EKP in their organizations. Naeem Hashmi,
CTO, Information Frameworks
Author: Business Information Warehouse for SAP
Co-author: Getting the Most from Business Intelligence & SAP Business Warehouse
Technical Editor: SAP BW Certification: A Business Information Warehouse Study Guide
Rating:
Summary: Comprehensive, yet practice
Review: Heidi Collins takes a thorough review of designing and building portals. This includes process and change management necessary to get people to buy-into what your doing. An importantant how to book for any corporate effort. Chapters have illustrations, checklists, and an "ingredient" approach to make sure your doing the right thing.
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