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Direct from Dell: Strategies that Revolutionized an Industry

Direct from Dell: Strategies that Revolutionized an Industry

List Price: $15.95
Your Price: $10.85
Product Info Reviews

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Rating: 5 stars
Summary: Great!!!!!!!!!
Review: This ia am awsome book!!!!

Rating: 4 stars
Summary: Good reading, but don't expect a business plan in it.
Review: While it can be argued that this book serves as a promotional piece both for Mr. Dell and his company (which isn't a bad and unnexpected thing after all), there's real knowledge to be gained from it. If only Dell Computers human resources is run like the way he describes in part II of the book, his company is light-years ahead from the competition just by using a really down to Earth strategy. Add the kind of efficiency and speed they achieved, and you've got a "Star Wars Episode I: TPM" company against "Battlestar Galactica" competition (sorry couldn't resist, I'm in a SW mood eheh). People who want to know about the company's history and Dell's life will be disappointed, because "Direct from Dell" is more like a book on the "Dell's way of doing business".

Rating: 5 stars
Summary: Sensational. An inspiring wealth of vision and experience.
Review: Michael Dell shares his common sense and practical approach to illustrate how he applied basic principles towards dominating, what may seem to most, an extremely complicated and volatile industry.

Clearly a must read for any ambitious high tech and non-high tech professional.

Rating: 5 stars
Summary: CUSTOMER FOCUS WORKS - NO STALLS HERE
Review: Dell's greatest strength is its ability to give the customer what the customer wants, and that includes easy ordering, the right product, fast delivery and good value. There are very few businesses that have figured this out. From the customer perspective, Amazon.com comes close, but Amazon.com has yet to become profitable. Part of the reason for Dell's success is its lean inventory and clockwork relationships with suppliers to ship and deliver to flexible and tight schedules. Dell has figured out how to avoid some of the roadblocks or stalls that keep others from winning. I am reminded of an Eight-Step process in THE 2,000 PERCENT SOLUTION that helps executives progress at 20 times the average rate, or get 20 times the benefit or save a huge percentage of the usual cost. This process requires understanding the importance of measurements and measuring everything about key activities, identifying where today's best practice will be in five years and starting to get there, identifying what the best-ever possible best practice could be and beginning to approach that ideal, carefully matching the people, incentive and task to get the best results, and repeating the process again because new and better ideas spew forth each time. Dell will be faced with changing technology, new uses of and for the Internet, new customer demands, new supplier issues and rapid growth. Dell has the history and the culture to develop 2,000 percent solutions to succeed in so many more new ways.

Rating: 5 stars
Summary: The man of the century
Review: Michael dell views on his child hood to the start up of dell computor. I think is the inspiring book I have read in years he gives you incite to start an a company and the information to suceed. If you followed his leads you could become a leader in any company if you put the effort in it.

Rating: 5 stars
Summary: Clearly the Most Under rated MIND in the computer industry.
Review: This book clearly defines the way future business will be conducted. It should be standard reading for ANYONE entering into their business or seeking employment. The information in this book on how to approach business, as well as the future of business is priceless. After reading this book, Im of the beleif, Micheal Dell is THE smartest man that came out of the Rat Pac of the silicon valley computer companies (Bill Gates, Paul Allen, Steve Jobs..so on) Clearly he is the MOST UNDER rated...but then again, Im sure hed like it that way.

Rating: 5 stars
Summary: The man who knew his limitations!!
Review: The book is a great weekend read. Not often do we get the words right from the big guy & when we do he's usually 100 years old. He's 33 years young & has turned the distribution system on it's ear .. nothing he has written will strike you as amazing other than this one point, he knew what he wanted to do & found the right people to help him see it through. That's the best lesson this book teaches me .. he knew he was limited & needed help. He's a good listener & obviously a very clever man. This book can't help but make you feel you too could make some changes in your own business. He made 'the customer king' from the beginning & has made that his trademark. He made the Direct system work better & better than anyone else & will now make internet e-commerce work better as well. Just when you thought Michael Dell has reached the top you have to really think he has only just begun. Finally, all book sale profits go to charity!

Rating: 5 stars
Summary: Eliminate all unnecessary steps.
Review: WOW: I cannot stop listening to the tape. Tons of ideas some of which I have copied for this review. BUY IT. LISTEN TO IT. DO IT. Three golden rules: disdain inventory, focus on the customer, always sell direct. Playing Judo with the competition. Think about your customers not the competition: your competitors are your industry's past. Swing for hits and not home runs. Change is constant, direct and temporary: danger and opportunity. Change is positive if you think that things are not as good as they can be. The internet means that only companies that are most efficient will get biggest market share. Building information relationships with suppliers and customers across the internet. Creating partnerships with your people, your customers and your suppliers. Just need a framework and a dream: think unconventionally - do the things that other people are telling you cannot be done. Speed to market, complete customer focus and the desire to get the best technology available for customers. Virtually integrated organisations. Direct model: customers drive what is produced not IT. Using commerce with consumers to build model for process with big organisations. Inventory management is key: inventory velocity. Understanding the economics of each part of the business: customer account P/L and product P/L. Need for data and facts to manage a complex business so you can figure out what you are not going to do. Segment by customer. Lowest variety for most expensive components. Internet as low cost, one to one customer contact with rich content: supplements phone, fax and face to face. Making the technical information for your people available to your customers. Course corrections via internet quicker: makes experimentation easier. Elimination of intercompany boundaries resulting in speed to market. Eliciting feedback from customers (face to face, on-line, focus groups and surveys). Responding to feedback. Biggest threat to Dell is not competition but own people. Therefore need to maintain a culture of being a challenger. The need for talent. The need for shared objectives, clear areas of focus, consistent communications and a common strategy. Keep involved in the detail: rapid decision making. Gathering spontaneous data. User chat rooms as data for change: immersing company in what customers market and world around are saying. Maintaining connection with people. Need to engender personal investment in people: shared success, responsibility and accountability. Individual investment cannot be inspired externally: ownership is the key. Willingness and ability to learn constantly key to people reaching their full potential. Can only encourage innovation by making it safe to fail. Although customers are a business' life blood, few business bother to take their pulse.

Rating: 5 stars
Summary: Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Review: This is a great book. Michael Dell is wonderful. This is a "must read" book.

Rating: 4 stars
Summary: His 'Touches' leaves the competion in 'Crutches'.
Review: After I finished reading, cracked a Dom P, and sparked a Cuban cigar. I leaned back on my chair, and looked to the sky. Suddenly Micheal Dell's face appeared. He said: "Marten, you were destined to Revolutionize the Face of U.S".

I smiled contently. Knowing what I must do. Not for the love of money, but for the passion that was instilled within me.

The book gave a good overview on the company Dell, sadly it didn't give any top secrets , or anything new.

I've been watching Dell since Day 1, and as CEO: he has built himself a superb international 'Business System'.

If any CEO is reading this.....feel free to become a mentor to me.


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