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Rating: ![5 stars](http://www.reviewfocus.com/images/stars-5-0.gif) Summary: Quality Models Review: I bought this book because it covers Quality Models as well. That was very helpful for me to understand Quality Modeling.
Rating: ![5 stars](http://www.reviewfocus.com/images/stars-5-0.gif) Summary: Simply the best Review: I use this to teach a class on metrics for Drexel University.The material is inherantly dry, but Kan covers it clearly and well. Agood balance is struck between product metrics (e.g. reliability) and broader metrics (customer satisfaction).
Rating: ![5 stars](http://www.reviewfocus.com/images/stars-5-0.gif) Summary: Excellent overview of software quality metrics Review: I use this to teach a class on metrics for Drexel University.The material is inherantly dry, but Kan covers it clearly and well. Agood balance is struck between product metrics (e.g. reliability) and broader metrics (customer satisfaction).
Rating: ![5 stars](http://www.reviewfocus.com/images/stars-5-0.gif) Summary: An excellent compilation of SQA methodology and application Review: Kan highlights a great many development and analysis techniques with just enough supporting detail to be instructional and informative without being pedantic. Good information pertaining to the overall development lifecycle as well as to components of various phases of a lifecycle (predictive analyses, reflective metrics, customer satisfaction measurement, etc) are included. Each chapter contains an excellent reference bibliography that allows the reader to pursue greater detail on a subject matter if necessary. And the book itself contains a very comprehensive index section that aids in topic referencing. Highly recommended.
Rating: ![5 stars](http://www.reviewfocus.com/images/stars-5-0.gif) Summary: An excellent compilation of SQA methodology and application Review: Kan highlights a great many development and analysis techniques with just enough supporting detail to be instructional and informative without being pedantic. Good information pertaining to the overall development lifecycle as well as to components of various phases of a lifecycle (predictive analyses, reflective metrics, customer satisfaction measurement, etc) are included. Each chapter contains an excellent reference bibliography that allows the reader to pursue greater detail on a subject matter if necessary. And the book itself contains a very comprehensive index section that aids in topic referencing. Highly recommended.
Rating: ![5 stars](http://www.reviewfocus.com/images/stars-5-0.gif) Summary: The figures analyzed are great. The facts are stunning... Review: Kan's view that anything could be measured is an excellent finding. The book deals with figures too much of it,but throws lotta light into the grey areas, that this long was thought was unmeasureable ... Stupendous task by Kan
Rating: ![3 stars](http://www.reviewfocus.com/images/stars-3-0.gif) Summary: Review Review: Solid information which not covers the basic development lifecycle and it's components but also the bigger picture e.g. predictive analyses, reflective metrics, customer satisfaction measurement, etc. A good read, informative and it won't scare a novice. Recommended.
Rating: ![5 stars](http://www.reviewfocus.com/images/stars-5-0.gif) Summary: Second Ed. even better! Review: This is one of the most highly regarded books on software quality. If you have never read the first edition it was one of the few books that covered software quality in depth, going well beyond metrics and models into strategies for achieving quality, and understanding the underlying principles and mechanics. That edition had a lot of life left in it, but this second edition is one of the most complete rewrites of any technical book I've read in recent memory, and if you own the first edition you may want to consider retiring it and investing in this edition.While the first edition packed a lot of information in 344 pages, the 560 pages that comprise this edition reflect new chapters and expanded content in the chapters that remain. Here is a list of the new chapters: - Chapter 10, In-Process Metrics for Software Testing - Chapter 12, Metrics and Lessons Learned for Object-Oriented Projects (in lieu of the old Chapter 12 titled AS/400 Quality Management) - Chapter 13, Availability Metrics - Chapter 15, Conducting In-Process Quality Assessments - Chapter 16, Conducting Software Project Assessments (the project assessment questionnaire example in the appendix is a valuable companion to this chapter) - Chapter 17, Dos and Don'ts of Software Process Improvement (contributed by Patrick O'Toole) - Chapter 18, Using Function Point Metrics to Measure Software Process Improvement (Contributed by Capers Jones) Among the new chapters I most like are Availability Metrics (Chapter 13), because of the direct tie to production, and Dos and Don'ts of Software Process Improvement (Chapter 17) because of the practical and objective advice. This book will remain, in my opinion, one of the definitive texts on software quality and is one I highly recommend.
Rating: ![5 stars](http://www.reviewfocus.com/images/stars-5-0.gif) Summary: Second Ed. even better! Review: This is one of the most highly regarded books on software quality. If you have never read the first edition it was one of the few books that covered software quality in depth, going well beyond metrics and models into strategies for achieving quality, and understanding the underlying principles and mechanics. That edition had a lot of life left in it, but this second edition is one of the most complete rewrites of any technical book I've read in recent memory, and if you own the first edition you may want to consider retiring it and investing in this edition. While the first edition packed a lot of information in 344 pages, the 560 pages that comprise this edition reflect new chapters and expanded content in the chapters that remain. Here is a list of the new chapters: - Chapter 10, In-Process Metrics for Software Testing - Chapter 12, Metrics and Lessons Learned for Object-Oriented Projects (in lieu of the old Chapter 12 titled AS/400 Quality Management) - Chapter 13, Availability Metrics - Chapter 15, Conducting In-Process Quality Assessments - Chapter 16, Conducting Software Project Assessments (the project assessment questionnaire example in the appendix is a valuable companion to this chapter) - Chapter 17, Dos and Don'ts of Software Process Improvement (contributed by Patrick O'Toole) - Chapter 18, Using Function Point Metrics to Measure Software Process Improvement (Contributed by Capers Jones) Among the new chapters I most like are Availability Metrics (Chapter 13), because of the direct tie to production, and Dos and Don'ts of Software Process Improvement (Chapter 17) because of the practical and objective advice. This book will remain, in my opinion, one of the definitive texts on software quality and is one I highly recommend.
Rating: ![5 stars](http://www.reviewfocus.com/images/stars-5-0.gif) Summary: Simply the best Review: This is the best software engingeering metrics book. It is great for beginners or experts. It is also very readable.
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