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Rating: 
Summary: Practical, clear strategies
Review: a review from the author of DREAMING YOUR REAL SELF: A PERSONAL APPROACH TO DREAM INTERPRETATION; and DREAM BACK YOUR LIFE: A PRACTICAL GUIDE TO DREAMS, DAYDREAMS, AND FANTASIES.SINCE STRANGLING ISN'T AND OPTION is a down-to-earth, practical guide for dealing with frustrations we all experience. The simple suggestions for how to change our approach to others and the way we evaluate events can help us all to change our circumstances and improve our interactions with others. Her specific explanations for how to calm ourselves, shift our negative focus, and "brake for difficult people" are sensible and effective. Sandra Crowe's writing is clear and personable, with examples readers can relate to. A realistic and painless exploration of self-help strategies, without promising instant happiness, this book is for anyone ready to improve themselves and their ways of dealing with the normal struggles of everyday living.
Rating: 
Summary: Good read
Review: I saw this book in a friend's bathroom and decided to buy a copy for myself. I found it to be pretty informative, but not in a monotone/lecturing way. Very helpful. A nice addition to my future library!
Rating:
Summary: Good read
Review: I saw this book in a friend's bathroom and decided to buy a copy for myself. I found it to be pretty informative, but not in a monotone/lecturing way. Very helpful. A nice addition to my future library!
Rating:
Summary: Need a fresh perspective ???
Review: In a market flooded with advice on interpersonal relationships and the conflicts inherent in relationships, Crowe's book is refreshing in its common-sense approach.
Part I, "Fundamentals of Understanding", focuses on understanding what makes difficult people so hard to deal with. The key is to recognize the difficult person's behavior and our reaction to it. The most thought-provoking question in this segment is "Do we attempt to change difficult people, or do we change our expectations of them. `Difficult' is an opinion. We base our assessment of a person on our observations and expectations, and what we see as difficult, another may see as straightforward or decisive. Sometimes we have to step away from a problem, take a break to get some perspective.
Part II deals with "Personality Types and Patterns of Behavior." It categorizes different personalities by relating them to animals. The concept may be overused, but the content still has validity. There are nine types of difficult personalities. On the aggressive side, we have the lizard, who complains about everything. Crowe's advice is to steer them away from problems and into solutions. It may be impossible to completely stop complainers, but you can certainly stop them from taking up your valuable time. In the passive group, we have the donkey, who stays rooted in one place until forcibly led away - frozen, afraid to make a move. The challenge is to empower them to take some action on their own. Crowe's suggestion is to offer a set of choices, outlining the likely outcome, then let them choose. If their decision is unwise, hopefully they will learn from it. If their decision is a winner, they will gain confidence and hopefully break out of their passive mold.
In Part III, "Tools and Recipes" Crowe offers ways to deal with the difficult personalities that she has outlined. One technique mentioned is "Verbal Aikido." Aikido is a martial art in which the momentum of the attacker is used against them. Verbal aikido is the technique of redirecting a conversation with a difficult person in the direction you want it to go. Sample verbiage includes "Here are your options.." and "You make the choice." The advice is sound, although it may be hard to put into practice initially. Difficult people generally won't be boxed into making a choice, because then who would take the blame? That's exactly Crowe's point - let them decide, and then learn from the outcome.
This book offers simple understandable explanations of some common problems, ands some innovative ways to deal with them. I would recommend it to anyone needing a fresh perspective on interpersonal problems, especially in the workplace.
Rating:
Summary: Need a fresh perspective ???
Review: In a market flooded with advice on interpersonal relationships and the conflicts inherent in relationships, Crowe's book is refreshing in its common-sense approach.
Part I, "Fundamentals of Understanding", focuses on understanding what makes difficult people so hard to deal with. The key is to recognize the difficult person's behavior and our reaction to it. The most thought-provoking question in this segment is "Do we attempt to change difficult people, or do we change our expectations of them. 'Difficult' is an opinion. We base our assessment of a person on our observations and expectations, and what we see as difficult, another may see as straightforward or decisive. Sometimes we have to step away from a problem, take a break to get some perspective.
Part II deals with "Personality Types and Patterns of Behavior." It categorizes different personalities by relating them to animals. The concept may be overused, but the content still has validity. There are nine types of difficult personalities. On the aggressive side, we have the lizard, who complains about everything. Crowe's advice is to steer them away from problems and into solutions. It may be impossible to completely stop complainers, but you can certainly stop them from taking up your valuable time. In the passive group, we have the donkey, who stays rooted in one place until forcibly led away - frozen, afraid to make a move. The challenge is to empower them to take some action on their own. Crowe's suggestion is to offer a set of choices, outlining the likely outcome, then let them choose. If their decision is unwise, hopefully they will learn from it. If their decision is a winner, they will gain confidence and hopefully break out of their passive mold.
In Part III, "Tools and Recipes" Crowe offers ways to deal with the difficult personalities that she has outlined. One technique mentioned is "Verbal Aikido." Aikido is a martial art in which the momentum of the attacker is used against them. Verbal aikido is the technique of redirecting a conversation with a difficult person in the direction you want it to go. Sample verbiage includes "Here are your options.." and "You make the choice." The advice is sound, although it may be hard to put into practice initially. Difficult people generally won't be boxed into making a choice, because then who would take the blame? That's exactly Crowe's point - let them decide, and then learn from the outcome.
This book offers simple understandable explanations of some common problems, ands some innovative ways to deal with them. I would recommend it to anyone needing a fresh perspective on interpersonal problems, especially in the workplace.
Rating: 
Summary: Hmmm
Review: This book is extremely helpful in suggesting some pretty powerful and effective ways to communicate with difficult people. It has helped me through several difficult situations with my husband and friends.
Rating:
Summary: Good book
Review: You should really read this no matter what your disposition. Everyone gets to a point when they want to strangle someone, the title in itself tells how light hearted this book is about a very oppressive subject. Controlling your anger is something most would like to avoid. I advocate this book during my workshops. Take the time to get this one and read it.
Rating:
Summary: Good book
Review: You should really read this no matter what your disposition. Everyone gets to a point when they want to strangle someone, the title in itself tells how light hearted this book is about a very oppressive subject. Controlling your anger is something most would like to avoid. I advocate this book during my workshops. Take the time to get this one and read it.
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