The Complete Idiot's Guide to Getting Along with Difficult People

Rating:
Summary: Little practical advice
Review: Although most entries in this series are usually rather dependable, this volume fails to offer truly workable solutions to encounters with difficult people. Anyone who has had to deal with difficult people will undoubtedly know that it is not an easy challenge, and that for the most part, a little common sense and a lot of patience are the best way to cope. Unfortunately, the solutions suggested in this book provide little more than that. Granted, it may be impossible in one volume to deal with the large variety of difficult personality types that we encounter every day.