Essential Business Etiquette: Bottom Line Behavior for Everyday Effectiveness

Rating:
Summary: Your guide.....if you have not attended a private school
Review: Excellent brief guide for business begginers or for those who have not attended a private school and want to improve their general manners in life. Brilliant spots on general concerns. If you do not feel sure about yourself, this is also a brilliant little guide for the millenium to succeed in public. Worth of a try. Pequeña guía básica de toma de contacto con protocolo general de negocio. Buen comienzo.

Rating:
Summary: excellent quick-and-dirty handbook
Review: This tiny little book provides an excellent short but surprisingly thorough overview of what one needs to know about business etiquette. Kennedy does a good job of bringing traditional etiquette into today's world without resorting to sarcasm and without losing the small niceties that are the mark of good manners. I now use this book as a text in introductory public communication courses to guide freshman in understanding appropriate professional behavior. It's the best brief etiquette book out there.