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Rating: Summary: YOU DO NOT NEED TO BE AN EXECUTIVE to gain from this book Review: I read "When I say no, I feel guilty" (Vol 1) and it changed my life. I found Smith's second Assertiveness book, "Yes, I can so no" and I loved that too. But that book is out of print and hard to find. Most of the information from "Yes, I can say no", however, may be found in Vol II. That is why NON-executives, who want to be assertive, SHOULD NOT BE PUT OFF FROM BUYING THIS BOOK.Information not inc. in "When I say no, I feel guilty" (Vol 1), but inc. in THIS vol. (and "Yes, I can say no"): *The structure of manipulation *Smith's method for finding out WHAT REALLY UPSETS YOU ABOUT AN ISSUE. *A better talk about your assertive rights and why it is in your interest to be assertive. Since MUCH of the information in this book was reproduced in "Yes, I can say no", if you have the rare out of print book, the ONLY new information would be what Smith has to say about the world of work. Thus, some might not find this book useful. For my money, I am glad that I have all three of his books.
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