Rating: 
Summary: a must read for people of all ages
Review: This quick and easy read is a life-skills book suitable for ordinary and extra-ordinary people, professionals, non-professionals, basically people of all ages. Unlike many other books on the market today that are trendy, this book is a "timeless" treasure with a practical, common sense approach. In most corporations, personal accountability is one of the top 10 core competencies, and the QBQ! book, together with its support tools (licensing agreement, training program, posters, etc.) provide the foundational pieces for organizations to create the culture of "personal accountability"; it cannot be mandated. Organizations need to embrace the notion of "flying the plane differently" (Stacey's story, page 28), and provide the environment for employees to translate this concept into their daily work life.From a personal viewpoint, QBQ! helps individuals deal with change in their life and eliminate victim thinking that holds people back from being their best. QBQ! provides the "how to" steps to have a peaceful and successful life. Key themes that support both corporate as well as personal success include "How do I let go of that which I cannot control?", and "I can only change me." This little book has helped me tremendously both as a business person/consultant in my work, and personally. I am so glad I discovered it. Others I have shared this book with have told me it has "changed their life". A must read, and one that you will want to share with others.
Rating:
Summary: The Quintessential Book on Personal Responsibility
Review: If you are looking to bring the concept of personal responsibility to your company, team, organization or just to your family and personal life...this is the book. It is concise, well written, entertaining and thought provoking. It is a relatively brief read, but will stimulate a depth of thoughtful discussion and growth in the area of personal responsibility like nothing else I have ever seen or read. As someone who trains others for a living, I can honestly say that QBQ! is much more than a book...it's a way of looking at life that will create positive change in anyone who adopts the philosophies and methods presented.
Rating:
Summary: Easy, practical, powerful
Review: I was introduced to the concept and power of personal responsibility about 17 years ago and have been a proponent and student of it ever since.
I was introduced to QBQ! by John Miller somewhat over a year ago.
What I've found to be true about John's premise is that it is easily integrated into a personal or corporate philosophy.
It has diminished blame, built, finger-pointing and generally feeling badly about things.
Using the principles has been personally and professionally liberating. I've introduced the book to friends and clients over the past year with results being uniformly positive.
I recommend the book to anyone out to support themselves and others in having a life that works.
Rating:
Summary: Amazing
Review: I have read QBQ many times and feel it is the best book on personal accountability I have ever read. In my opinion the story illistrations make this very understandable both professionally and personally. It is not written about a position in a company, it is written for the people of the company. Being the President of a organization, I can see application to everyone.
Rating: 
Summary: Reviews Paid Off
Review: ...This book is not a heavy read. Finished it in an hour and a half on plane with a meal. It heavily uses annecdotes to make it point. The gist of what it talks about is how you frame your question impacts your outcome. Many people frame their questions in the first person (I or me)and in the reference of victimhood, e.g. "Why does (fill in the blank) happen to me?" Through the annecdotes, the author tries to teach you to frame questions that empower people to take charge and responsibility for their actions and situations. This is a good book for managers and subordinates.
Rating:
Summary: Quick wit, a fast read
Review: Since the book is 115 pages, double spaced, with lots of white space, it's not a very daunting read.
I especially like some of the quick wit such as recounting on page 63, one CEO "projected this message on a huge screen behind him: 'Personal accountability begins with YOU!"
The author then states:
"Personal accountability does NOT begin with you. It begins with me."
Rating:
Summary: Includes some useful tools for success
Review: In The Question Behind the Question: Practicing Personal Accountability in Business and in Life, John G. Miller presents an alternative way to look at our problems (or challenges) and encourages us to ask different, but better questions about them. Miller starts off by illustrating incorrect questions (IQ's). IQ's focus on things or people outside or external to us. Some examples might be "When will he learn to manage better?", "Why can't they see my point-of-view?", "Why can't they hire better workers?". IQ's tend to sap our energy and deflate our spirit. IQ's do, however, seem to come naturally, perhaps as a result of human nature. Miller often asks groups of people what's the one thing they would like to change in their organizations. The answers always follow the external P's: that is, change the policies, procedures, prices, and other people. "Nobody ever says me." As an example, look at the following questions and see what is the first response that comes to mind.
-A poor subordinate blames the _____.
-A poor executive blames the _____.
-A poor driver blames the _____. Although these thoughts or questions may be natural, they lead us into blame, complaining, and procrastination. Miller's solution is to discipline our thoughts and to look behind our initial questions to come up with better questions-or, as he terms it, the question behind the question (QBQ). These are Miller's three guiding principles for better questions or QBQ's. Better questions: 1. "Begin with what or how (not why, when or who)."
2. "Contain I (not they, we, or you)."
3. "Focus on action." A perfect example of a QBQ is "What can I do right now?" The essence of the QBQ system is that "the answers are in the questions". If you ask the right question you can make positive moves toward achievement and a rewarding life. The book concludes with a list of lousy questions and the better QBQ's or questions behind the questions. A brief sample follows. The sales department:
"When are we going to get some new products?"
"Why can't we get better customer service support?"
QBQ's:
"How can I add value for my customers?" The management:
"Why aren't my workers more motivated?"
"Why do they keep making the same mistakes?"
QBQ's:
"What can I do to help them do their job better?" To summarize, "The Question Behind the Question: Practicing Personal Accountability in Business and Life" presents some basic, yet powerful ideas about creating a more rewarding and fulfilling life.
Rating: 
Summary: light reading for the airport
Review: The author is well intentioned, and apparently has a good training background behind him. But anyone who has been through any corporate training program knows that the trainers have a highlevel understanding of business operations, not a deep understanding of how to execute. There are no 'Wows' in this book only the meandering story tellings of someone with alot of miles under his belt...and a business to promote, QBQ. The book has simplisting examples and the writing style is pleasant, but void of any depth in business execution and analysis.
Rating: 
Summary: Good for personal growth, not business growth...
Review: I enjoyed this book. One point to make, for those shopping online and who can't thumb through the book. The text is about size 18, and the book could easily be condensed into 50 pages or so. I find the tidbits and stories interesting, the the text itself is very choppy and really just a collection of stories.
I think that this book will help my personal growth, and my growth as a leader, but I disagree with the theory that people have to change themselves, and correct managing cannot do that. I wouldn't give the author 5 days running a real business.
Rating:
Summary: Procrastinator? Read this book.
Review: I read this book because at my last job 3 of the employees I worked with said "that's not my job". When I took on more responsibilities, I was given a job description and told not to veer from it!! This book made me feel better about myself and my work ethic. Thank you John Miller for giving me back my take charge attitude at work!
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