The ISO 9000 Quality Manual Developer

Rating:
Summary: A skeleton of what a Quality Plan should cover
Review: If you have no plan at all, this will help in making sure all 20 elements are covered. The word documents that are included with the book are skeletonized with generic verbiage. This is a good first step but that is exactly what it is - a FIRST STEP. It helps you develop a generic manual. Gaining a full understanding of the ISO 9000 way will require considerably more reading.