Voice Communication With Computers: Conversational Systems

Rating:
Summary: enough detail for the specialist, while readable by novices
Review: I recommend this book to anyone who works with computers and telephones. It has enough technical detail to be interesting to an engineer, and yet is still very readable by, say, linguists and phoneticians. I've read the chapters on interactive voice response and basic telephony more than once; in fact, this is the only book I know of with reasonable introductions to those subjects.

Rating:
Summary: enough detail for the specialist, while readable by novices
Review: I recommend this book to anyone who works with computers and telephones. It has enough technical detail to be interesting to an engineer, and yet is still very readable by, say, linguists and phoneticians. I've read the chapters on interactive voice response and basic telephony more than once; in fact, this is the only book I know of with reasonable introductions to those subjects.