The IT Survival Guide

Rating:
Summary: Great training tool.
Review: This book makes a great training tool. As the owner of a small business supplying IT services to companies that lack their own in-house IT staffs, I have settled on this book as our training guide for all our staff members. Our technical staff get healthy reminders about all the things they should be "taking up a notch" and our non-technical staff can understand what our company is all about without getting lost in technical jargon. I just ordered 5 more copies for new staff members.

Rating:
Summary: Great training tool.
Review: This book makes a great training tool. As the owner of a small business supplying IT services to companies that lack their own in-house IT staffs, I have settled on this book as our training guide for all our staff members. Our technical staff get healthy reminders about all the things they should be "taking up a notch" and our non-technical staff can understand what our company is all about without getting lost in technical jargon. I just ordered 5 more copies for new staff members.

Rating:
Summary: A Means to the End
Review: While this book did not go into the depth that is needed in most issues, it brought to focus many of those topics that the IT professional should dig deeper into. I found this book to be a healthy reminder to what I already knew, but just wasn't applying.