Usability in Practice: How Companies Develop User-Friendly Products

Rating:
Summary: Excellent ground-floor reading, should be required
Review: I think this is a criticial book to read prior to other Usability volumes. Wiklund was ahead of his time and now it shows. It's divided into sections each highlighting a different company, a different team (e.g., software development, telecommunications) - I just focused on the section relevant to my current interest - and learned lots of real-world "we've been there - here's how it happens." Although each chapter author writes a bit differently, it all flows just fine. Don't forget to read Wiklund's Intro chapter. Ultimately, Deborah Mayhew's 1999 book helps you put Wiklund's chapters into nuts-and-bolts practice. An important book to re-read and show to newcomers.

Rating:
Summary: Im shure its a great book, if i could just find one to read!
Review: Wondefull!! Autistic!!