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Summary: A 'laugh out loud' look at dumb computer users
Review: I just got my copy in the mail today, and I can't stop laughing. When I was a computer tech, I thought I heard it all - apparently not. The stories in this book are a real treasure for anyone who uses a computer or works in customer service. It's also a fun read - one of those books you can open to any page and just start laughing out-loud. Highly recommended.
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Summary: You've seen all this before
Review: If you've read anything online about Tech Support and dumb computer users, then you'll already read this book.I had high hopes of reading some funny, new, interesting stories. This book was a big disappointment. I don't think there was anything here that I hadn't already seen online at sites like www.idiotwatchers.com I was hoping for something more like Computerworld's Shark Tank. At any rate, save yourself some money and just look for items like this online. You won't miss a thing.
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Summary: I think i'm the tech in some of these lol
Review: Tim was a level 2 tech where I work. Some of these stories are straight from there. This book should be shipped with every computer with a disclaimer that reads:Unless you can honestly say that you will not be a canidate for the sequel of this book and are not under the effects of alcohol or medication and none of the walls are padded in the room you're in do not call technical support you will be transferred to the id10t (pronounced- eye dee ten tee) queue. :P This book is hilariously funny! I can't wait for the sequel! (there will be a sequel right tim?) James
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