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Rating: 
Summary: Excellent Resource. Highly Recommend.
Review: Excellent resource for statisics and queueing theory. Clear in depth presentation and plenty of examples. Author has a good presentaion style and is humorous as times. Makes you actually want to learn the material. Only fault is that it doesn't have any spreadsheet examples. (understandable though considering when it was published)
Rating:
Summary: Easy to read, complete resource -- great book
Review: The book covers a lot of relevant material in sufficient detail. It's hard to find a good book on probability and queueing theory applied to computer science. This book is one of the best I have seen. The author does an excellent job of explaining the variables used in the different equations contained in the book, and also clearly explains the context in which various equations are used. Everything is well presented and easy to read. I continue to use the book as a valuable reference and highly recommend it.
Rating: 
Summary: Terrifying. I wish 0 stars was an option!
Review: This book may indeed make a good reference for one who regularly deals with the subject matter. However for the uninitiated (me) this book was a truly awful experience. It was used as a textbook my Probability/Queuing Theory class. It is almost completely useless for this purpose. Its language would be clear only to someone holding an advanced degree in mathematics, never to an undergrad. Our instructor had 20 (and growing) handwritten pages of errata. If your instructor requires this book, you should waste no time in writing nasty letters to his superiors. You are in for a real trial. Avoid this book at costs.
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