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The Well: A Story of Love, Death & Real Life in the Seminal Online Community

The Well: A Story of Love, Death & Real Life in the Seminal Online Community

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The term "online community" has been sucked dry of meaning in recent years, but there was a time when it connoted exciting possibilities and radical change. One early experiment, the WELL (Whole Earth 'Lectronic Link), united smart, independent, left-leaning folks from all over as early as 1984, and still lives and breathes 17 years later. Journalist and long-time member Katie Hafner tells the story of its early days in The Well: A Story of Love, Death and Real Life in the Seminal Online Community.

Though the title isn't strictly accurate--there were comparatively primitive online communities long before 1984--the tale is well told and compelling. Started by visionary Stewart Brand and do-gooder Larry Brilliant, the dialup BBS offered a wide-open space for communication, developing relationships, and, inevitably, conflicts. Spicing up her story with excerpts from online posts, interviews with participants, and sometimes sordid details of WELL-being, Hafner shows that not all online communities are the same.

Though the WELL's social and business problems are legion--eventually it was bought by Salon.com--the participants and administrators consistently showed intelligence and determination, essential qualities for homesteading pioneers. Though the book can't begin to address big questions about virtual social environments (Do they help or hinder users' lives? Are they as deeply satisfying as traditional relationships? What makes them so popular?), it does help the reader begin to address them personally. That individual determination, aided by discussion with others, is the WELL's greatest legacy. --Rob Lightner

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