Randall's Practical Guide to Iso 9000: Implementation, Registration, and Beyond (Engineering Process Improvement)

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Summary: A Helpful Tool for Quality System Development
Review: I was assigned to shepherd a manufacturing plant to ISO-9001 registration. Randall's Practical Guide helped me understand the elements of the ISO-9000 standard, and translate them into a practical, functional quality system. Our plant passed the registration audit on the first try. As long as I'm in the quality field, Randall's Practical Guide will be one of my main references.

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Summary: Complete, practical guidance for implementation of ISO 9000!
Review: If you are looking for a book that provides practical guidance and helpful examples for implementing an ISO 9000 Quality system... this is the book. We used it to develop our system and passed our certification audit the first time. We continue to use it as a reference for refining and improving our quality system.

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Summary: ISO 9000 Registration
Review: My boss and I took on the ISO9000 registration project for my company with very little prior knowledge or experience with the ISO 9000 standard. The President of our company didn't think we could do it. There were two other failed attempts. Little did he know, we were armed with Richard Randall's no nonsence book. We scrapped the existing quality management system, and started from scratch. We certified 3 buildings with 250 employees in 4 months thanks to Richard Randall's book. Our ISO auditor has called our quality system one of the top 2% he has seen. I highly recommend this book.