Outsourcing Information Technology Systems and Services

Rating:
Summary: An essential reference for today's IT professional!
Review: Highly recommended! Are you considering an IT outsourcing arrangement of some sort? If you are then this book could be the most relevant book in your library of professional references. Packed with lists, charts, facts, figures, and sample documents, this highly prescriptive text details the steps you need to take before, during and after an outsourcing contract has been signed, to insure a highly profitable outcome for everyone. Authors Robert Klepper and Wendell Jones provide excellent analysis of the factors to consider when deciding whether to outsource, how to prepare a comprehensive Request for Proposal, the subsequent contract, as well as the unique skills required to successfully manage the vendor relationship. Each chapter of this book is tied to a particular phase or specific aspect of the outsourcing agreement, and as such, can and should be read and reread depending on where you are in the process. Kleeper and Jones have succeeded in writing a text that is easily understandable, informative, and a timeless resource for the IT professional!