Shaping Web Usability: Interaction Design in Context

Rating:
Summary: Required reading for people serious about Web design
Review: Clear and rigorous, Dr. Badre's book is an essential resource for the serious Web practitioner. Going beyond the usual lists of do's and don'ts, he gives the reader a strong grounding in the field of usability and how its principles apply to the Web. Web designers and implementors who read Shaping Web Usability will not only know what to do, but why -- so they can respond successfully to new and complex design challenges.

Rating:
Summary: Not just the same old HF maxims
Review: Dr. Badre has written an interesting work which thoughtfully examines two important concepts: genre and cultural context. In addition to plenty of solid HCI theory and empirical data, Dr. Badre provides clear examples of how close attention to the genre of one's site and the cultural context in which it is most likely to be viewed will provide a more useful and pleasurable experience for the user. With these simple and powerful concepts, Dr. Badre provides some excellent guidance to new and experienced website designers.

Rating:
Summary: A must read book
Review: This book is unlike many other web usability books. It goes well beyond the cookie-cutter guidelines for fast web usability, and gets the reader thinking deeply about contexts of web usability. It focuses on the real important issues and concepts. However, it is not an abstract or theoretical book. The author illustrates the concepts and explanations with numerous real examples from the web. This book is a must read for web designers, information architects, and web usability engineers.

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Summary: More about users than about web pages!
Review: This is a serious work on Web Usability that attempts to define in detail the user context and to construct a user-centred methodology based on that context.

There are so many books on web usability these days and most of them are about web pages first and people second. Doctor Badre's approach, though, is firmly grounded on the human side of HCI and some of the material in this book is outstanding.

The chapter on "Older Adults" is a great example. Badre is fastidious enough to consider the different cognitive needs of people in this group and to consider the implications of those needs for the designer. Elsewhere he considers personality variations, the role of affect (or emotion), and many other individual differences.

In contrast, however, Badre has a strong leaning toward standards and predictability, which seems to contradict his comments elsewhere. Having identified the myriad reasons the web audience is uniquely diverse he nevertheless finds traditional HCI evaluation techniques attractive, and sometimes fails to bite the bullet.

For example, Badre insists that "Testing conditions ... should approximate the actual situation in which ...visitors are likely to find themselves." Yet he does not display any distrust of laboratory testing, questionnaires and all the artificialities of user testing that would suggest a more ethnographic approach.

The material on the test methodology is therefore somewhat weaker, but does not detract in any way from the main part of the book, where Dr Badre's experience in Human Factors allows him to illustrate with considerable skill the way design features can be adjusted to meet the cognitive abilities of real human users. In this arena, Dr. Badre is a leading authority, and it is for this, the main body of the work, that I would strongly recommend this book to web and usability professionals alike.

Rating:
Summary: A must-buy for Web designers ...
Review: What use is a Web site if no one uses it? Too many Web design books and development tools provide cut-and-paste solutions to design problems without providing the developer with an understanding of fundamental principles.

This is where Dr. Badre's book enters the scene - in a big way. "Shaping Web Usability" does just what it promises, providing clear, cogent instruction in designing sites for people in all their needs and diversity. It promotes a robust methodology for Web design that can adapt to user requirements without sacrificing logic or cohesion. Badre's process also helps one communicate methodology and design issues to others. This book gave me the grounding I needed to explain to clients exactly why I had made a particular design decision and how it would benefit the site users.

If you are concerned about your site being used once it is published (and who isn't?), take a look at this book. It can't make your Web site for you, but it can help you identify and satisfy an online audience better than any other book on the shelves.