Applying Case-Based Reasoning : Techniques for Enterprise Systems

Rating:
Summary: Straightforward written
Review: The author gives a comprehensible introduction to the field of Case Base Reasoning (CBR). He starts with an overview to the various techniques and algorithms to be used with CBR and formulates practical criteria when to use them and when not (e.g. adaptation). Very usefull are the differences to other AI approaches and the criteria to check the applicability of these methods. A chapter on CBR software tools reviews a series of available tools and development shells. Practical examples, especially on helpdesk applications show how CBR has been used successfully in projects. All in all the book demystifies CBR and encourages the use of it for building up decision support systems.

Rating:
Summary: Straightforward written
Review: The author gives a comprehensible introduction to the field of Case Base Reasoning (CBR). He starts with an overview to the various techniques and algorithms to be used with CBR and formulates practical criteria when to use them and when not (e.g. adaptation). Very usefull are the differences to other AI approaches and the criteria to check the applicability of these methods. A chapter on CBR software tools reviews a series of available tools and development shells. Practical examples, especially on helpdesk applications show how CBR has been used successfully in projects. All in all the book demystifies CBR and encourages the use of it for building up decision support systems.

Rating:
Summary: Excellent introduction to case-based reasoning
Review: This book is easily the best of its type, there is no other introductory book on CBR available! I bought this at AAAI-97 and found it extremely easy to read and sensibly layed out. It provides a good comparison of CBR with other AI and IS techniques and clearly explains what CBR's unique strengths (and to be fair) weaknesses are. A sensible range of application case-studies both academic and commercial are described and a wide range of CBR tools are described and compared. The book concludes with some methodological guidelines for building case-based systems. I would have no hesitation in recommending this book to undergraduate and postgraduate students who want an approachable introduction to CBR. The book will also be invaluable to commercial developers who are thinking of deploying a case-based system. Finally, the book's remarkably extensive bibliography, which is categorised to make finding references on specific subjects easy to find, will mean that ALL researchers in CBR should buy this book - it will save you days in the library. To conclude, an excellent book that will satisfy a wide range of readers