The Violence-Prone Workplace: A New Approach to Dealing With Hostile, Threatening, and Uncivil Behavior (Ilr Paperback.)

Rating:
Summary: Revealing stories
Review: " The Violence Prone Workplace is a revealing collection of true stories of troubled workers. The stakes are very high in these case studies. Richard Denenberg and Mark Braverman give us an invaluable resource for learning how to recognize these situations and deal with them constructively."--Robert J. Rabin, Syracuse University

Rating:
Summary: a valuable resource
Review: "Anyone connected with the workplace needs to know the valuable lessons about the origin and impact of workplace violence that Denenberg and Braverman have carefully distilled from the tragedies and case studies analyzed in this book, and then be cognizant of the useful methods they suggest for dealing with the increasing frequency of such occurrences in our society."-Jay S. Siegel, Harvard University. Former Chairman, Labor & Employment Section American Bar Association