UP Your Service!

Rating:
Summary: GREAT service is a book away!
Review: Up Your Service is an easy read with simple, powerful and timely ideas that can be implemented immediately.

The "action steps" in each chapter provide valuable tips that have proven beneficial in improving my customer service with clients.

Ron has kept the service provider in mind when he wrote this book. He has brought you ideas you can apply and proven strategies to give the best service possible!

I would recommend this book for anyone who has ever wanted to give the value your customer deserves!

Rating:
Summary: A solid foundation for customer service
Review: Up your service will provide a rock solid foundation for virtually any customer service initiative. If you want to know how it should be done within your organisation, read it.