The Process-Focused Organization: A Transition Strategy for Success

Rating:
Summary: Process Masterpiece
Review: I can say a lot about this book, I can actually write a book about how good this book is. But I rather you spend your time reading it than my review. Simply put, I have been in this field for over 20-years and read many process books from many so called experts. But none of them come even close. If you are just starting, consider yourself an expert or anywhere in between, you owe it to yourself to buy and read this great book. I actually gave a few to my clients for X.Mas. I would like to personally thank Mr. Robert Gardner for writing this book and sharing his knowledge with us!

Mortaza Zainaleain EE, PMP, SSMBB
Prevail Services™ Profitability Engineering™ Consulting
President, Profitability Engineering™ Infrastructure Architect
[e-mail]

Rating:
Summary: Excellent
Review: Mr. Gardner's premise that organizations should be managed horizontally by processes instead of the traditional vertical method is long overdue. Once customer value is indentified, a PFO (Process Focused Organization) can concentrate on identifying, developing and tweaking value creating processes that lead to increased market share and improved profits. This is a must have how to book for any manager who wants to make their organiztion number one in their industry.