Aggression in the Workplace: Preventing and Managing High-Risk Behavior

Rating:
Summary: An effective and important look at workpace behaviors.
Review: Dr. McElhaney has provide any employer with much more than a reference about worker behavior...this book is like a response guide and a valuable tool in understanding and effectively responding to potential workplace aggression.

I can not reccomend this book enough to you if you are an employer, or work in a role for an employer where you may interface with potentially aggressive workers.

Buy this book....you won't be sorry.

Rating:
Summary: Aggression In The Workplace
Review: In today's world, "workplace violence" has become more convoluted as to what that covers as well as what is expected of an employer to deal with and prevent such behaviors. While there can be no one best "program" or "check-off" list, there are established and mostly "common-sense" ways of addressing these behaviors. Dr. McElhaney has managed to simplify these explanations and has thus developed a critical workbook that explains appropriate ways to respond to inappropriate behaviors as well as prevent them.

He guides you effectively through pre-employment screening, training issues, grievances, disciplinary and termination procedures - thus making this a complete manual for managing the high-risk employee. Anyone who is worried about their liability in dealing with employees should make this a "must-buy" book for future reference and guidance on how to deal with all types of aggressive behavior in the workplace.