180 Ways To Walk The Customer Service Talk

Rating:
Summary: Truly great reflections of service
Review: This book is packed with ways to improve and maintain exceptional customer service. Working in the banking industry, I could relate to numerous examples that occur or should occur on a daily basis. With all of the competition out there, we need to be on our toes at all times, providing the BEST service that we can to everyone. I will be sharing this book with the rest of my staff and hope that it inspires them as much as it did me!

Rating:
Summary: Truly great reflections of service
Review: This book is packed with ways to improve and maintain exceptional customer service. Working in the banking industry, I could relate to numerous examples that occur or should occur on a daily basis. With all of the competition out there, we need to be on our toes at all times, providing the BEST service that we can to everyone. I will be sharing this book with the rest of my staff and hope that it inspires them as much as it did me!