Rating: 
Summary: Best of its kind!
Review: Blown away! A huge help to solving workplace problems..help that carries over into all parts of life. The Reinas
have a great thing going. I would like to take their course and meet them in person!
Rating: 
Summary: A Solid Effort!
Review: Dennis S. Reina and Michelle L. Reina discuss the importance of having a strong sense of trust in the workplace. They advocate avoiding both the major and minor betrayals that undermine trust. Creating an environment that promotes trust contributes to effectiveness in the workplace, especially during times of rapid change. The book discusses the nature and effect of trust. It is enhanced with a variety of exercises that promote workplace dialogues and help people think through the issue of trust. Many of these exercises are especially suited for teams, work groups and divisions. The exercises facilitate discussing and resolving problems in a more trusting atmosphere. This well-written, easy-to-read book is directed to front-line supervisors and unit mangers, although it will also interest top management and company owners. We [...] recommend this book to team builders in organizations of all sizes.
Rating:
Summary: Review of Trust & Betrayal in the Workplace
Review: I am a team manager for the CVCAC Head Start program in Barre, Vermont. I have been managing a high functioning team consisting of 10 women for 4 years. Even though we are a well-established team I have found the practical advice that the Reinas provide extremely useful. Their definitions are clear. The stories they provide as examples add even more meaning to their teachings. I will be taking on a new team later this month, one that has not had the foundational work done with them. Trust & Betrayal in the Workplace will provide us with the template we need in order to examine trust issues and to start building the relationship needed for staff to provide families with high quality services. I will be relying heavily on the Ideas in Action that concludes each chapter. These "ideas in action" include questions to consider and useful application exercises. These are the real tools of the trade! Thank you to the Reinas for providing managers with a practical guide to supervision and management.
Rating:
Summary: Review of Trust & Betrayal in the Workplace
Review: I am a team manager for the CVCAC Head Start program in Barre, Vermont. I have been managing a high functioning team consisting of 10 women for 4 years. Even though we are a well-established team I have found the practical advice that the Reinas provide extremely useful. Their definitions are clear. The stories they provide as examples add even more meaning to their teachings. I will be taking on a new team later this month, one that has not had the foundational work done with them. Trust & Betrayal in the Workplace will provide us with the template we need in order to examine trust issues and to start building the relationship needed for staff to provide families with high quality services. I will be relying heavily on the Ideas in Action that concludes each chapter. These "ideas in action" include questions to consider and useful application exercises. These are the real tools of the trade! Thank you to the Reinas for providing managers with a practical guide to supervision and management.
Rating:
Summary: Trust and Betrayal in the Workplace
Review: I am very impressed with the clear presentation of the complex issues of trust and betrayal. The book is easy to read and filled with useful examples for illustrating the key points. In particular, the Reina's model has helped me distill the complexity of the concepts into practical, usable interventions. I especially like the 7 steps for healing from betrayal and the Ideas-in-Action section of each chapter. Thank you!
Rating:
Summary: A Sensible and Sensitive Approach
Review: In their Preface, the Reinas explain: "This book is about trust: the power when it exists, the problems when it doesn't, and the pain when it is betrayed. Our purpose in writing this book is to help people at all levels of the organization to create, support, and rebuild trust in themselves and within their organizations." Here is how their book is organized: Part I Understanding Trust and Betrayal Part IITransactional Trust (Three Types) Part IIITransformative Trust The material consists of sharply-focused analysis, mini-case studies anchored in real-world experiences, a series of checklists, and then at the conclusion of each chapter a summary of key points followed by "Ideas in Action." Together, this combination of analysis and information helps to explain HOW to establish and then sustain trust throughout any organization. The authors also offer some practical advice on how to recover from betrayal, once experienced: Observe and acknowledge what has happened, allow your feelings to surface, get support, reframe the experience, forgive yourself and others, and finally let go and move on. Most of us have experienced betrayal in personal relationships and many of us have also experienced organizational betrayal. It can indeed be painful. The authors assert that first you must trust yourself; if you don't, you probably cannot or will not trust another person. Next, give trust to others inorder to obtain it. Trust another's character. Years ago, Stan Smith lost a major tennis title to Arthur Ashe after a call against Smith which enraged the crowd. Later, Smith agreed that losing the point was the turning point in the match. He then added, "But if Arthur said my shot was out, that's good enough for me." Trust another's competence. "I know you can do it. I have total confidence in your abilities." Most of the time (not always), the person told this will then do everything humanly possible to prove worthy of such trust. Trust those with whom you work closely. Small concentrations of trust within a branch office, department or business unit can frequently develop a momentum which has much wider and deeper impact. That, in essence, is what "transformative trust" is all about. The Reinas explain this quite well in Part III. The Reinas conclude their book with a series of questions which will help the reader to determine the nature and extent of trust within her orn his own organization, and, to determine what needs to be done to increase it effectively. There is no break-through thinking in this book...nor do the Reinas claim to offer any. Rather, as indicated, their book examines real-world situations which demonstrate either the potential benefits of trust or the destructive consequences of betrayal. For most of those interested in the subject, that should be sufficient.
Rating:
Summary: Straightforward reading
Review: My boss gave me a copy of this book. Initially, I thought "something to read on the train". What I quickly realized was that this was probably the most straightforward book I've read. It is logical, honest and simple in plan. I find myself using this as a reference guide rather than reading beginning to end. I enjoy going to the sections that I have a particular interest in. It's a comfort book, a reminder to do the things that make us all feel better at the end of the day.
Rating:
Summary: A "Must Read" for Leaders
Review: The desire for greater trust and respect reverberates in organizations across the country. The Reina's book, Trust & Betrayal in the Workplace, takes this extraordinarily complex subject and breaks it down into distinct, highly focused areas, shedding light on how to talk about trust, and offering practical steps one can take to build or regain trust both individually and organizationally.
Rating:
Summary: Trust as the Foundation
Review: The Reina's develop understandable definitions and offer a well researched and thought out framework for both the development and practice of trust. They also offer practical and accessible vignettes and case studies illustrating the 'trust behaviors' that are so crucial to effective organizations and relationships. Probably the most powerful part of the book is the section on Betrayal. Betrayal is a huge factor in our lives and we rarely talk about it. This book offers a language, method, and solution for both talking about betrayal and beginning the process of healing from it. This is an important book for people interested in getting to the root of systemic problems in institutions, families, and relationships. I highly recommend it!
Rating:
Summary: A guideline for trust in all human relationships.
Review: This book has solved my Christmas list delima. Trust & Betrayal in the Workplace offers a framework for building trust in all human relationships. The exercises offer guidlines for recognitiion of trust issues..The Reinas don't stop there but offer valuable suggestions to regain that one element essential to all human relationships, trust. The Reinas' models can apply to ones personal life as well as life in the workplace. A valuable book for Business, Social Science, and Political Science majors. Thanks, Reinas
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