Unprofessional Behavior: Confessions of a Public Librarian

Rating:
Summary: a library " ready reference" book
Review: I really love this book! Once again Will Manley utilizes his humor to make his readers laugh from the bottom of their hearts. I have worked at public libraries for seversl years, some of the incidents that are described in this book happened to me. I have to confess... I am so grateful that Will provides possible survival skills for the people who work at libraries. Especially there is no library schools in this world will have regular classes to teach the future librarians how to deal with difficult/problem library patrons or library workers. I hope that library schools will consider to put this book on the required reading lists for their students. I encourage anyone who works at the libraries should read this book. Library patrons who want to have a better understanding of library staff or a better meaning of "library user" should read this book too. Don't wait! Go to your local library immediately and check out this book! If this book is unavailable at your library system, I suggest that you should request this book through interlibrary loan services at your library.

Rating:
Summary: Every librarian (and patron!) needs to read this
Review: Manley really knows how to find the humor in an occupation that the world has long thought to be pretty mirthless. His compilation of essays are well-written, witty, insightful, and even self-effacing. Although there are a few instances where Manley's observations are dated (i.e., thinking libraries won't ever have drive-thru windows), he is usually on target with his barbs aimed at libraries, their staff, and the public who use them. Few non-fiction books have ever caused me to laugh out loud, and this book definitely did!