Ring Up Phone Sales

Rating:
Summary: A Helpful Tool
Review: Coen's audiobook gets straight to the point. There's no mindless babbling about some new magical technique that will increase sales 2000%. Coen covers the ground telephone sales reps and their bosses must know inside out. This is one of the best teaching tools I've come across because it's done in a straightforward manner that everyone can understand.

Rating:
Summary: Excellent , concise and very helpful!
Review: Our company found Ring Up Phone Sales to be very useful. We took notes throughout the audio book and turned those notes into mini-workshops for all our sales reps. It was concise and clear and outlined very well. Simple methods that we started using on the telephone right away!

Rating:
Summary: GARBAGE!! BUYER BEWARE!
Review: This tape sounds like it was recorded on a five-dollar tape recorder (pops, hisses, and low-quality stretched tape sound). More over, the information is blatantly inaccurate. Dan Coen can't even accurately differentiate a "feature" from a "benefit." He actually explains them in reverse on the tape! To add insult to injury, the delivery of the material is all wrong. Dan Coen is telling you how to communicate effectively over the phone AND HE CAN'T EVEN COMMUNICATE EFFECTIVELY ON THE TAPE! What an insult! Instead of speaking at an understandable conversational pace of approximately 150 WPM this guy is blowing the doors off my ears at a pace of more than 250 WPM. Finally the material is barely Sales 101. The sales ideas and suggestions haven't even been competently applied to relate to phone sales. A MAJOR DISAPPOINTMENT. I took a chance and got burned. I should have just tossed my money into the TRASH (which is a good place for this work). Beware of this self-proclaimed subject matter expert. FAKE ALERT! Not even worthy of the 1 star I had to give it. If you buy it, you will not see stars but you will see red.

Rating:
Summary: Excellent phone skills training
Review: We learned quite a bit from this book. In particular, the sections on building the presentation was real good. It's a book all phone sales people should read.

Rating:
Summary: PERFECT FOR INSIDE SALES REPS!
Review: We were very happy with Ring Up Phone Sales. I've
bought several books about phone sales. This one
presented everything clearly - I took notes the whole
way through. It talked about selling benefits, asking
questions, presenting a story. I felt the training was
very effective! It was easy to listen to and really
packed with info.