Microsoft Outlook 2002 Curriculum CBT Training CDs

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Summary: Microsoft Outlook 2002 Curriculum CBT Training CDs
Review: Course Overview
This curriculum presents the learner with the basics of Microsoft Outlook 2002. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar. It also covers common utilities within Outlook 2002 and will enable the learner to become proficient in using Outlook, the advanced skills of scheduling meetings, tasks, and working with Outlook Journal and Notes. Lastly, the curriculum covers the advanced features of Outlook 2002 and will enable the learner to become an expert user to include message formats and templates, security tools and network configuration newsgroups, instant messaging and working remotely.

This curriculum consists of three courses:
Course 74070 Microsoft Outlook 2002 Fundamentals
Course 74071 Microsoft Outlook 2002 Proficient User
Course 74072 Microsoft Outlook 2002 Expert User

This curriculum is mapped to the MOUS Certification Program.

Learn To
See individual course descriptions for specific course objectives and scope.

Audience
The intended audience for this curriculum include Secretarial, Clerks, Typists CSRs Office Managers Web Designer-Developers System Administrators, and Database Administrators. Typically learners will work in a networked environment that requires using e-mail for one-to-one, as well as group contacts and for arranging meetings and appointments through Microsoft Outlook. Learners will need a basic knowledge of either Microsoft Office 97 or 2000 programs and be familiar with Windows 9X or later.

Deployment Options
e-Learning

Accreditation
NASBA credits: 4 CPE Credits Per Course CEU credits: 2.10 CEUs

Language Options
US English

Total Learning Time
18 to 24 hours




Microsoft Outlook 2002 Fundamentals
Course Overview
This course presents the learner with the basics of Microsoft Outlook 2002. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar.

Learn To
Start and exit Outlook 2002.
Identify the components of the Outlook 2002 interface.
Obtain help by using the Outlook 2002 Office Assistant.
Open a Microsoft Office file attachment.
Print a message attachment.
Save a file attachment to a folder.
Identify features of the Calendar.
Schedule a single appointment.
Edit a single appointment.

Audience
The intended audience for this course include Secretarial, Clerks, Typists CSRs Office Managers Web Designer-Developers System Administrators, and Database Administrators. Typically learners will work in a networked environment that requires using e-mail for one-to-one, as well as group contacts and for arranging meetings and appointments through Microsoft Outlook. Learners will need a basic knowledge of either Microsoft Office 97 or 2000 programs and be familiar with Windows 9X or later.

Deployment Options
e-Learning

Accreditation
NASBA credits: 4 CPE Credits
CEU credits: 0.70 CEUs

Language Options
Italian, Arabic, US English, German, Spanish, Dutch, Chinese, Russian, Polish, French

Total Learning Time
6 to 8 hours

Objectives
Unit 1: Basic Messaging Features in Outlook 2002 - 3 hours
Start and exit Outlook 2002.
Identify the components of the Outlook 2002 interface.
Obtain help by using the Outlook 2002 Office Assistant.
Obtain help by using the Answer Wizard tab in the Outlook 2002 Help window.
Identify features of the Inbox folder.
Compose and send a message by using Outlook 2002.
Check the spelling in a message by using Spelling Checker.
Address a message by using an address list.
Recall a message sent to a recipient.
Set your default message format.
Attach a document as a file attachment by using the Insert menu.
Insert a signature into a message.
Identify options available when sending messages.
Read a message in the Preview pane and in its own window.
Reply to a message by using the Reply and Reply to All buttons.
Forward a message to a new recipient by using the Forward button.
Print a message by using the File menu.
Save a message as a text only file.

Unit 2: Outlook Intermediate Messaging Features - 3 hours
Open a Microsoft Office file attachment.
Print a message attachment.
Save a file attachment to a folder.
Delete an unwanted message by using the standard toolbar.
Flag a message for follow-up by using the Follow Up command.
Mark a message.
Sort messages by using column headings.
Set AutoArchive options.
Archive messages manually by using the Archive dialog box.
Identify the settings options in the Other Settings dialog box.
Match the built-in views that filter messages with their functions.
Apply a filter to a list of messages by using the Filter dialog box.

Unit 3: Scheduling with Calendar - 2 hours
Identify features of the Calendar.
Schedule a single appointment.
Edit a single appointment.
Apply a conditional format to an appointment in Calendar.
Schedule a recurring appointment by using the Recurrence button.
Edit a recurring appointment.
Schedule an event.
Delete an appointment and an event.
Customize a built-in view in Calendar.
Identify the calendar customization options available in the Calendar Options dialog box.
Print a Calendar by using the options in the Print dialog box.