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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Product Info Reviews

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Rating: 1 stars
Summary: Time to find a new product!!
Review: I have used TurboTax for 5 years or more and have always been happy with the product. In the past I always recomended it to others. I picked up my copy of Turbo Tax this year installed it and later learned about their activation codes and products that may run in the background and are installed without my permission.

I may use Turbo Tax this year as I have paid for it, but next year I may go with TaxCut or something else.

Think twice before you get this.

Rating: 1 stars
Summary: Activation scheme can hurt other software and functions
Review: I am switching to Block's TaxCut after using TurboTax for nearly ten years.

Their new secret protection scheme can be a disaster for your other software and computer. According to Macrovision's own product description, their protection software thwarts use of CD recording devices. There are reports of CD recorders being disabled from working on anything, protected or not.

It is also very difficult to get the Macrovision SafeCast product off of your computer. It does not uninstall when TurboTax is uninstalled.

Rating: 1 stars
Summary: Don't Buy This Product!
Review: I've used Turbo Tax for many years but this year, for what ever reason, the product is a nightmare! Difficult to install, difficult to register, customer service is a joke! Stay away from this!

Rating: 1 stars
Summary: Not a good product
Review: I bought TurboTax Deluxe 2002 and have regretted ever since. First, the whole activation issue is annoying.... Also, I think it's rude that intuit installs...(C-Dilla). When you uninstall turbotax, C-Dilla ... stays on your computer.

I traded in my copy of turbotax for TaxCut 2002 Deluxe and I'm much happier now. The programs are virtually identical (except that TaxCut doesn't install suspicious programs on your computer... I'm never buying turbotax again.

Rating: 1 stars
Summary: Can't exchange tax files between work and home
Review: Disturbed by INTUIT's attempt at piracy policing this year!

I have a PC at home that does not have internet . I was hoping to get started on my taxes at home and then finish up from my work computer to do the efiling. However, as everyone else is experiencing, INTUIT, had the "bright" idea this year to limit the use of the product to ONE computer, even after charging close to $...! It is all GREED, since they sell this product yearly! I'm returning this software tomorrow in exchange for Tax Cut, which is actually cheaper.

Rating: 3 stars
Summary: Good product - but beware
Review: As a user of TurboTax almost since the beginning, I found the software familiar and as easy to use as in previous years. This year the interface to Quicken is significantly upgraded and is a great improvement if you use both Quicken and TurboTax. I have reservations about the new license process. This year the software is registered to run on a single PC, and once registration has occurred, you must use the same PC to print your returns. You can still load the software on another PC (such as your laptop) to work on tax calculations, but must return to the original PC to print your return. This doesn't seem too bad, and apparently addresses a problem Intuit must have had in the past with lost sales (though dropping the price might make it easier to capture more sales).

The problem, as I see it, is when you want to reprint your return several years in the future. If your original PC is no longer around, apparently you will never be able to print a copy of your return. As I have had to get copies of returns from past years on occasion, I can see that this might be a significant problem.

My rating of three stars is an average. For functionality, I rate the software 4+ stars, but for flexibility in printing, I rate it only 1 star, due to the restrictive license. If this isn't corrected next year, I'll probably try TaxCut.

Rating: 1 stars
Summary: Why Did They Mess-up a Good Product?
Review: Intuit had a wonderful product which I have used for many years. I have recommended it to many friends. This year, 2002, is the year that I will remember NOT to recommend this software to anyone, not even for a boat anchor. Turbo Tax has "Come and gone". They really need to get out a revised version AT ONCE, if they intend to stay in the tax preparation software business. What a dissappointment this has been to loose a good friend like TurboTax. I echo all the previous negative reviews of this product in hopes that someone at Intuit will wake up to what they are loosing with this "so called" protection scheme.
UPDATE!!!!!! While I was trying to finde a way to communicate with the folks at Turbo-Tax via a chat session about the problem, I noticed my modem receiving and sending information but I was never engaged in a chat session. I spent over 2 hours trying to get into the technical support section via the chat group with no response. However, after trying so hard I went back and tried to run Turbo-Tax again and BEHOLD THE WONDERS OF THIS NEW ELECTRONIC AGE, someone has "snuck into my computer, fixed the turbo tax program and then snuck out without a word to me about what was going on". Boy this is getting wierd.

Rating: 1 stars
Summary: Beware Product Activation
Review: I purchased this software new "in the box". I have used Turbotax for 10 years and have generally been satified. This year the software would not allow me to "activate" the software over the internet and all I received was a message informing me that the multi digit product number had already been used to "activate" a copy of this program on another computer. Tech support was useless and could not understand that this was Turbotax's problem and not mine. The only solution they could offer was to return the product to the place of purchase and hope that the replacement copy has also not been compromised. This is not a good way to keeep customers. I pity the poor consumer who purchases a copy on April 14, 2003 and finds himself in the same situation. If Turbotax thought it was useful to add this "feature", it could have at least sealed the boxes so the product activation number could not be "stolen". Turbotax needs to resolve this issue asap or they won't need to worry about piracy-- all of Turbotax's prior customers will switch to Taxcut or other tax software you can actually use without undergoing an FBI investigation.

Rating: 1 stars
Summary: Bonding to one computer is absurd
Review: Do you trust your taxes to one computer and one hard drive? I don't!

After ten years, I won't even think of buying a product that I can't install on a backup or reinstall if something breaks on my computer. Intiut's support pages say you can't install even one backup!

If Intuit is so worried, they should have a way to bond to street address printed on return or something like that. Something rational.

Rating: 1 stars
Summary: Just say, "No" to TurboTax 2002
Review: Previous reviews have hit this one squarely on the head. Intuit's new licensing for TurboTax 2002 makes it difficult to use for many people. I refused to accept the license agreement, so at least it (apparently) didn't install the c-dilla stuff. This is one piece of software I've purchased every year since '97, but unless they reverse themselves on this policy, I'll have to switch to another tax product AND use something other than Quicken (as it doesn't export data to a format that can be used by other tax programs). The best thing I can say about the product is that Intuit seems to have made special arrangements with vendors to allow people to return this software.


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