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TurboTax Basic 2002

TurboTax Basic 2002

List Price: $19.95
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Product Info Reviews

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Rating: 1 stars
Summary: A previously superb product falls from grace.
Review: I have used, enjoyed and positively reviewed TurboTax for the past several years. This will be the last year I use it. Negative changes and how they affected me include:

- the installation of lots of extra marketing slime-ware on my computer. Hey, I've paid for the product...why is Intuit now trying to sell me on it's various marketing partners? I'd expect this from some fly-by-night company (like Real Audio), but Intuit? How far they've fallen.

- New "improved" installation policy. Normally, I installed a copy of this software on my main home PC and a copy on my laptop. I'd do all my financial calculations and entries in advance of my yearly visit to the accountant's office - just so I'd have an idea of what I owed, what documents I'd need, and what questions to ask. Typically, I took my laptop with me and was able to show where numbers came from and what I was thinking. Not any more. You can only install this baby on one computer. So much for flexibility. So much for trust. Intuit doesn't trust you, their customer. Additionally, the C-dilla spyware is installed on your system...and can't be un-installed even if you remove Turbo Tax. This is a total invasion of privacy!

- They've disabled the prior year import feature from the basic edition! In another slimy (there's that word again) effort to extract more revenue from its' customer base, Intuit has disabled the prior year import feature from the basic version!!! You have to buy the "Deluxe" version to get this expected feature. I purchased this version without noticing this and now am forced to re-enter all my depreciation information, social security and address information, etc. What a pain! (Later edit: my prior years' file was corrupt. You can import uncorrupted Ttax files from past years.)

Congratulations Intuit! You've gone from a reputable company with a good product, to just another group of smarmy weasles selling an inferior product. To the potential cusotmer: if you're thinking about buying this product, look for alternatives. There are several that I intend to explore in the future. As a matter of fact, I'll be taking a long, hard look at replacing my Quicken 2002 with the competing product originating out of Redmond, WA. I never thought I'd be this disappointed by Intuit, but the day has finally come.

Review summary: Avoid this software like the plague!

Rating: 4 stars
Summary: A good tool - this version will be enough for most
Review: For most individuals/couples this basic version will do all that is required. Using Turbotax each year simplifies filing US Federal taxes by:

1. asking you the most relevant questions (although this could be improved further)
2. cross-checking and cross-entering your data (to avoid duplicating effort and manual slips)
3. it allows you to import last years data
- great for applying all those investing losses most that could not be used last year(!)
- saves having to tediously re-type personal details and investment details
4. Allows electronic filing. I usually avoid this as it costs more but I used this last year and found it worked very well and expediated the refund.

This is not a revolutionary product but it does help get this tedious and unpleasant job over and done with a little quicker with a little less hassle and stress.

UPDATE: upgrading to the final version from CD (rather than direct from the Internet) does not seem to work, at least not well. I cannot tell whether or not the upgrade worked -- I suspect it did not.

Rating: 5 stars
Summary: A "must have" for your taxes
Review: This is a fabulously easy product to use. You are guided through the entire process and all your questions are answered. A very painless process!! It will keep you from procrastinating!

Rating: 1 stars
Summary: C-Dilla, in detail
Review: Here's a quote from extremetech.com. (ExtremeTech &sister publication PC Magazine're industry leaders. You've probably heard of their most famous writer, John C. Dvorak.) (Note:Intuit-TurboTax-2002's C-Dilla wasn't different from other versions of C-Dilla. It just got lotsa attention because TurboTax *was* very popular software until C-Dilla became a part of it.)

From ET's article:
"Likely the biggest problem users have expressed, is the level at which the TurboTax licensing agreement is managed and protected with the SafeCast/C-Dilla technology. People believe C-Dilla infiltrates their system in a very insidious manner, and uses memory and resources even when TurboTax is not loaded. And some believe it has caused them serious compatibility problems with non-related CD writing operations. (PC Magazine and ExtremeTech will be conducting some tests next week to see if we can duplicate some of these problems). [....] or your customers still looking to exit TurboTax for good, the uninstaller at this link now fully removes components of SafeCast/C-Dilla that were previously mostly impossible to remove."... If you're planning on using this product at work, forget it... your Info Technology manager will have a cow if he/she knows that you're installing destructive trojan/spyware (C-Dilla) on the company PCs. If you've already installed this software on a PC at work, let your IT manager know IMMEDIATELY, so he/she can take whatever steps are possible to remove C-Dilla.

In the 2002/2003 version of TurboTax, a great protest rose up from prominent computer-industry magazines and users, which led to Intuit/TurboTax somewhat apologizing, and offering a program that uninstalled C-Dilla after you'd uninstalled TurboTax2002. (The original uninstaller didn't remove C-Dilla.)

2004...does it have C-Dilla ? I don't know. It's not out yet. Approach with caution.

Rating: 1 stars
Summary: Beware of Intuit C_Dilla
Review: I, like many folks, have been using Quicken / TurboTax for a while now - for me, 8 years. That's over [money amount]a year to Intuit.

The last few years, I've put up with the Advertising. ... ... This year, however, is the last straw.

I gave TT2002 a shot - I wrestled with it for 3 days now, and Intuit's customer service is a Customer No-Service. My major mistake was counting on Intuit's reputation, and not checking out reviews before I paid out good money for this program.

Another lost customer for you Intuit, moving to (sigh) Microsoft Money and TaxCut.

Rating: 1 stars
Summary: Never Again!
Review: I will NEVER purchase an Intuit product again. I use computer products to make my life easier, not more difficult. I have used TurboTax every year it has been produced except one. (I used TaxCut one year but switched back to TurboTax when Kiplinger screwed me out of the rebate.). I do my taxes on one computer and print the forms on another because my printer does not function properly. TurboTax will not let you do this. Once you activate the software, it is locked to that computer for printing and electronic filing. I'm sorry, I don't have the time to fight with Intuit. Note, that you must be able to connect the computer on which the software is installed to Intuit. You cannot install it on one computer and connect to Intuit via another computer or telephone line. In addition, if the computer that contains the modem in networked, you may not get the software properly activated. Never, never, never again! I'd rather switch than fight!

Rating: 1 stars
Summary: don't buy this product!!
Review: After loading turbo tax on my system, I started having virtual memory problems, AND I have 1 GIG of RAM! I found out a secret program called C_dilla was hogging up system resources. I tried to remove this C_dilla program and my system won't boot.
This turbo tax is [no good}. I will never buy another Inuit product again. I HAD BEEN a loyal user for over 4 years.
NO MORE!

Rating: 1 stars
Summary: Kills your virtual memory! C_dilla on turbo Tax
Review: I have a dual 1 gig processor system. When I loaded TurboTax on the system, my system started having problems with virtual memory, and I have 1 gig of Ram. I found out a program that turbo tax hides on your drive called C_dilla was using up all my system resources. Do not try to remove it, this C-dilla program writes itself to the master boot record and even after you unistall turbo tax and try to do a manual removal of its components in the registry, the mbr tries to find it and your system crashes. this software is not worth the hassle.

Rating: 1 stars
Summary: TERRIBLE PRODUCT - TERRIBLE CUSTOMER SERVICE - zero stars
Review: My CD contained nothing but 11 audio tracks. Office Max would not give me a refund. Intuit would not give me an explanation. I don't trust a software company that has no control over what code goes into it's product when the subject is something as important as my tax returns. Don't buy this garbage.


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