Rating: 
Summary: If you use a server, do not upgrade to ACT 6.0
Review: I was stupid enough to be drawn into the hype marketing of the fabulous upgrade features of ACT 6 and had planned to use it to its full capacity. Since putting our 14,000 plus contacts database on the server just 2 months ago, it has completely corrupted twice, lost valuable data, corrupted my outlook twice, constantly stops reponding and wasted the equivalent of about 3 weeks work trying to fix the damn thing. We try to use the database to a reasonable capacity only to be stopped at every turn. I spend more time navigating the service website only to find more and more ridiculous bugs that have not been addressed. The latest recommendation was to exclude Norton anti virus from checking any database files - a dangerous practice that has not improved the performance in any way. Good luck anyone who has enough patience to persevere with this waste of money, resources and time.
Rating:
Summary: How can the software developers sleep at night
Review: I was stupid enough to be drawn into the hype marketing of the fabulous upgrade features of ACT 6 and had planned to use it to its full capacity. Since putting our 14,000 plus contacts database on the server just 2 months ago, it has completely corrupted twice, lost valuable data, corrupted my outlook twice, constantly stops reponding and wasted the equivalent of about 3 weeks work trying to fix the damn thing. We try to use the database to a reasonable capacity only to be stopped at every turn. I spend more time navigating the service website only to find more and more ridiculous bugs that have not been addressed. The latest recommendation was to exclude Norton anti virus from checking any database files - a dangerous practice that has not improved the performance in any way. Good luck anyone who has enough patience to persevere with this waste of money, resources and time.
Rating: 
Summary: New Features Helpful but Very Unstable
Review: I'm a big ACT! fan as I've been using it for almost 10 years. I haven't come across anything that is as powerful for the price. I was initially excited to see some of the advertized features in version 6.0 because they speed up my work flow. But unfortunately, when I use the look-up and sorting features ACT crashes at least every other try. I'm using Windows NT and there are 4 other users sharing the database (and 1K contacts) but this is considered an acceptable operating environment for this program (and it's the same configuration as I had using 5.0). The feature allowing attachment of documents to a record is also useful but it has bugs, often locking up my computer or pausing for 1-2 minutes to open a simple Word document. If you're not in a rush, wait until version 6.1 or later is released in hopes that the bugs get worked out.
Rating: 
Summary: It's a lot better than ACT 2000
Review: I'm not an experienced ACT user, but recently have been converting to it. I'd been using ACT 2000, which I purchased a while ago, with Windows XP and Outlook. I was completely frustrated - the Outlook integration for email was awful and ACT was buggy with XP - constant crashes or freezes (and that's not common with XP). Now I'm on the free 30-day trial of 6.0 and it is a vast improvement. Email with Outlook works way better; it's actually usable! So that in itself is worth it to me. I just placed my order for the program. I haven't used enough of the other features to give it 5 stars, but it's worth the upgrade.
Rating:
Summary: It's a lot better than ACT 2000
Review: I'm not an experienced ACT user, but recently have been converting to it. I'd been using ACT 2000, which I purchased a while ago, with Windows XP and Outlook. I was completely frustrated - the Outlook integration for email was awful and ACT was buggy with XP - constant crashes or freezes (and that's not common with XP). Now I'm on the free 30-day trial of 6.0 and it is a vast improvement. Email with Outlook works way better; it's actually usable! So that in itself is worth it to me. I just placed my order for the program. I haven't used enough of the other features to give it 5 stars, but it's worth the upgrade.
Rating:
Summary: This upgrade is a joke. Stay away from it.
Review: If you are planning to upgrade from Act!2000 think about it twice. Not worth a fifth of its price, and not totally debugged either. It messed up my Outlook e-mail, keeps hunging up in Win XP when you try to run reports previously defined in Act!2000 (that run like a jewel in the previous version) and more. Graphic interface is so bad that some of the icons leave you guessing as to what they are. Some of the features I appreciated from the previous version have been taken out. Thankfully it comes with a 30 day money-back guarantee. I got so upset with it that I claimed my refund.
Rating:
Summary: How has it survived?!?!
Review: In looking for a good, solid contact management program, I was drawn to ACT!. For personal use, Outlook was fine, but when it came to managing my business clients and contacts (the core of any business), Outlook wasn't sufficient. So I thought I'd take advantage of the powerful features that ACT! pitches.Bottom line: Save the money. ACT! might be powerful, but it's hidden underneath a clumsy (VERY) interface and poor coupling with Outlook. In addition, its limited feature set proved the ultimate downfall, as I was unable to use ACT! as my e-mail client because their limited settings do not suffice for my advanced e-mail setup. I suppose for basic contact management, ACT! would work. For someone who wants to spend less time managing their contact management program and more time managing their CONTACTS, I recommend you steer clear of this product.
Rating:
Summary: How has it survived?!?!
Review: In looking for a good, solid contact management program, I was drawn to ACT!. For personal use, Outlook was fine, but when it came to managing my business clients and contacts (the core of any business), Outlook wasn't sufficient. So I thought I'd take advantage of the powerful features that ACT! pitches. Bottom line: Save the money. ACT! might be powerful, but it's hidden underneath a clumsy (VERY) interface and poor coupling with Outlook. In addition, its limited feature set proved the ultimate downfall, as I was unable to use ACT! as my e-mail client because their limited settings do not suffice for my advanced e-mail setup. I suppose for basic contact management, ACT! would work. For someone who wants to spend less time managing their contact management program and more time managing their CONTACTS, I recommend you steer clear of this product.
Rating:
Summary: WARNING! - $70 Upgrade Rebate Is Not Valid
Review: On the page that offers the full version of Act! 6.0 there is a link to a $70 rebate for people who are upgrading. Because the rebate form requires a UPC code to be cut out and sent in, this only applies to the 'CD' version of the upgrade software. However, the rebate form limits the offer to four different UPC code US versions and two different CDN versions of this product. When I received the upgrade package, the product's UPC code didn't match any of the UPC codes on the rebate form. I returned the product. If you are purchsing the upgrade version, you won't be able to use the $70 rebate.
Rating:
Summary: WARNING! - $70 Upgrade Rebate Is Not Valid
Review: On the page that offers the full version of Act! 6.0 there is a link to a $70 rebate for people who are upgrading. Because the rebate form requires a UPC code to be cut out and sent in, this only applies to the 'CD' version of the upgrade software. However, the rebate form limits the offer to four different UPC code US versions and two different CDN versions of this product. When I received the upgrade package, the product's UPC code didn't match any of the UPC codes on the rebate form. I returned the product. If you are purchsing the upgrade version, you won't be able to use the $70 rebate.
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